United Kingdom

Project Management

Bachelor of Business Administration (BBA)

Kateryna Ogar

Product Manager/ Scrum Master

Communication

Problem-solving

Time management

Empathy

Customer service

Conflict resolution

Stakeholder management

Leadership

Project management

Budget management

Trello

Jira

Miro

Confluence

Workday

Collaboration

Team player

Organisation skills

Presentation skills

Critical-thinking

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Making remote and globally distributed teams work for you and your needs.

Working remotely

Learn essential burnout prevention techniques and replenish physical and emotional energy.

Managing burnout

Talk to people who have learned to manage their imposter syndrome.

Dealing with imposter syndrome

Understanding factors that lead to a motivated team - recognition, communication and more.

Keeping team members motivated

Understand the process of training, motivating and directing your team members.

Managing people

How to create a positive workplace culture that drives collaboration and productivity?

Fostering a good team culture

Learn the tips to successfully manage a team in a remote environment.

Managing a remote team

How to maintain trust, commitment, accountability deliver results while handling conflict

Avoiding common dysfunctions

Strategies for maximizing your design internship or co-op program.

Getting the most out of my internship

How to successfully prepare and position yourself for a job promotion?

How to get promoted

How to think about design career paths and what progression looks like for designers?

Design career path

Get actionable feedback on your resume or portfolio.

Resume and portfolio review

Practice HR, technical and behavioural interviews with mentors.

Practice mock interviews

Learn the best ways to answer technical interview questions with frameworks

Acing technical interview questions

How to set up the team for success by defining and measuring team's performance.

Choosing metrics and team goals

Manage team expectations and get the most out of your meetings.

Running effective meetings

Identify and define potential product problems and generating possible solutions.

Identifying problems vs solutions

How to create personas, and leverage them in design.

Creating and leveraging user personas

Ways to provide constructive feedback to team members.

Giving effective feedback

Best practices for documenting projects, epics, and stories

Writing product requirement documents

Responsibilities: 
- coached the delivery of critical projects for NASDAQ financial entity in transition from Waterfall to  Scaled Agile framework, resulting in 98% of client’s satisfaction rate;
- collaborated with more than 30 stakeholders from EMEA/APAC/AMER regions, successfully planning the appropriate upgrades and installation to production for 1000 agents in these regions;
- grew teams from inception to maturity, promoting  the value of ownership, responsibility and transparency, resulting in agile maturity test improvement by 80%.

Driving performance:
- acted as a servant leader to support the team in adopting Lean-Agile mindset and principles, improved performance by 60% and increased the account size from 4 FTE to 20 FTE (2nd largest client from America in the company’s portfolio). 
- facilitated approximately 90+ Scrum Ceremonies (e.g. lead Sprint Retrospectives, support/lead Sprint Planning, ensure that Daily Scrum takes place, support Backlog Refinements and Sprint Review sessions) measured at 9.5/10 rate on the team’s satisfaction level;
- removed blockers and impediments by 80%, making sure user stories correspond to the Definition of Ready, blockers are resolved, stories are prioritized and estimated.
Solving impediments: 
- supported and coached teams in managing dependencies with 2 vendors and the client’s team (40 + people), facilitating Scrum of Scrums meetings, creating RACI reports, dependencies and blockers reports decreased at 80%.
Product Owner collaboration:
- supported and coached the Product Owner on the ordering of Product Backlog, Feature prioritization, and progress tracking of Features (70% decrease in scope creeping); 
as a Proxy Product Owner, transformed business requirements into development tasks (using flexible Agile development methods) resulting in improved team performance at 20%.
Team collaboration:
- provided stakeholders feedback and transformed it into achievable goals for the team, rocketing up to 70% stakeholders’ satisfaction level by creating team rules, summarizing action item from STAR after retrospective, facilitating lessons learned from a CAPA; 
- supported team members to improve individual performance by working with their intrinsic motivation and values so that 1/3 of the team achieved a new level in their professional development;
promoted psychological safety, trust, courage, respect, and openness within the Development Teams, the retention level is less than 2% during 2,5 years.

Driving the performance:
- acted as a servant leader for 3 projects from initiation to closure phases in Telecom, e-Com, and Security domains with 85% of customer satisfaction; 
- coached and developed team members to self-organize and self-manage, improving the stories committed vs stories completed metric at 60%.
decreased time to market from 2 months to 3 weeks by applying continuous integration practice.
Stakeholders engagement:
- improved visibility and accountability of stakeholders (HR, Recruiters, Marketing, Sales, C- level Management) at 68% by promoting refinement best practices, adjusting the Jira dashboard, and filters, ordering features by priorities, enhancing blockers, and inviting necessary stakeholders to Sprint Reviews; 
Product Owner collaboration:
- decreased stakeholders’ requests lead time from 70 + days to 28 days, improving stakeholders' satisfaction report by 70%.

There was my experience as an independent Project Manager and Scrum Master. 
Responsibilities: 
• worked as a Scrum Master for software which worked with Hardware in Health Care (see examples below), e-Com domains;
• coached and guide teams through Agiles values; 
• coordinated on-shore and off-shore teams collaboration; 
• facilitate prioritization of goals of development team and product owner; 
• was responsible for planning and controlling deadlines, removing impediments and ensure transparency in JIRA and Confluence; 
• was responsible for transferring business requirements to development tasks (using flexible Agile development methods); 
• facilitated discussions and supported conflict situations.

It was my first experience in Project Management. 
Responsibilities: 
• was responsible for the planning of more than 3 projects in Trello and Aha; 
• participated in strategic meetings in regards to product functionality and was the main contact point for external and internal shareholders; 
• collaborated with designers and engineers to implement quality solutions and build simple-to-use new features (local and virtual teams);
• established and managed change, and risk management process. 
• managed tracking systems to ensure transparency in JIRA.

Kateryna Ogar🇬🇧