Kelly Paulino🇨🇦

About Kelly Paulino

Director, Digital Product x Design at McKinsey

Hey there, I'm Kelly. With over 15 years in digital innovation, I specialize in Digital CX, UX Design and Product Management. I excel at leading agile, cross-disciplinary teams to develop and scale user-centric digital products using design thinking. Renowned for a leadership style that is both inclusive and empowering, I consistently enhance team performance and trust.

I can help you with: Applying design thinking to business, product and service innovation UX research and design approached to enhance end-to-end user experience Managing digital product portfolios Building leadership skills for matrix organizations and agile environments

Expertise

What mentees say

“Kelly is both insightful and tactful, consistently inspiring me to develop my communication skills while approaching situations with a more analytical mindset. She has encouraged me with a balanced perspective, offering both positive and realistic points of view. I’m truly grateful for the opportunity to share my experiences with her. She has been a true inspiration to me.”

“Kelly is incredibly approachable and makes a real effort to understand and help you. She offered valuable feedback and unique advice on navigating the job market that was both actionable and motivating. I look forward to our next conversation!”

“She has an incredible personality, approachable and warm that you immediately feel at ease and confident when talking to her. Our conversation was truly enlightening. She has a unique talent for offering perspectives that help you uncover those hidden, unclear areas you might have missed.”