Kirti Agarwal🇩🇪

About Kirti Agarwal

Senior Global Product and UX Lead at Philip Morris International

Welcome to My Mentorship Profile!

With a passion for elevating user experiences and advancing AI-powered solutions, I am a dedicated Senior Global Product and UX Lead specializing in AI for Design, UI/UX, Content Design, Product Design, and Customer Experience. Over the last 5+ years, I have worked at the intersection of strategy, design, and technology, leading projects that shape seamless, human-centered digital experiences across global markets.

I currently manage 25 international markets, ensuring consistent yet locally relevant design outcomes that balance user needs with business goals. From navigation revamps and chatbot innovations to knowledge systems, troubleshooting flows, and content strategy, I have led large-scale deployments that boost customer satisfaction and drive efficiency.

My mentorship approach is hands-on, practical, and outcome-driven. I enjoy helping mentees with career growth, portfolio building, interview preparation, design process refinement, and moving from execution to leadership. Whether you’re starting out in UX, aiming to specialize in AI-driven solutions, or preparing to lead design at scale, I’ll guide you with actionable insights, industry best practices, and real-world frameworks.

Let’s connect to explore how you can thrive in the evolving design and AI landscape!

Expertise

Sessions with Kirti Agarwal

• UX Career Roadmap: Portfolio, Interviews & Growth (45 min): Are you trying to break into UX, land your first design job, or transition into a UX career? In this advanced mentoring session, we’ll go beyond the basics of design and focus on real-world strategies that make you stand out in a competitive job market. Together, we’ll cover: 1. How to transition into UX from non-design backgrounds (students, professionals from tech/business/arts). 2. Building a job-ready portfolio that tells a story, not just shows screens. 3. Resume & LinkedIn optimization to get noticed by recruiters. 4. Navigating the UX job market, what hiring managers really look for. You’ll walk away with personalized action steps, resources, and a clear plan for your UX journey. "Book this session if you’re serious about breaking into UX and want clear, actionable steps tailored to you. Whether you’re a student, career switcher, or junior designer, this session will help you confidently move forward in your UX career"
• Tired of rejection emails? Let’s do mock interview (60 min): Agenda (for your session description) Agenda: 1. Introduction to UX Interviews Types of interviews (HR, portfolio, whiteboard, behavioral) What recruiters & hiring managers look for 2. Personal Pitch & Storytelling Crafting a strong self-introduction Building STAR stories (Situation, Task, Action, Result) 3. Portfolio & Case Study Review How to present your design process with impact Common mistakes & how to avoid them 4. Whiteboard/Practical Challenge Practice Solving problems live with frameworks (HMW, JTBD, Design Thinking) Communication over perfection 5. Mock Interview Simulation Real-time practice of portfolio Qs + behavioral Qs Live feedback on clarity, confidence & strategy 6. Action Plan & Resources Personalized improvement tips Templates, practice challenges & question bank for self-study
• Design in the Age of AI: Future of Collaboration (60 min): The design industry is entering a new era where human creativity and AI work hand in hand. In this session, we’ll explore how AI is reshaping collaboration from research and ideation to prototyping and automation. We’ll also discuss the evolving role of designers in balancing innovation with empathy, ethics, and human-centered thinking. Join this interactive conversation to gain insights on future-proofing your skills and shaping a creative practice that thrives in the age of AI.
• Portfolio Review (45 min): Feeling stuck with your UX portfolio? In this focused 60-minute session, I’ll help you understand what’s going wrong, what recruiters actually notice, and what you should fix first. We’ll review your homepage and one project and end with clear next steps you can work on confidently.
• UX Thinking & Problem-Solving Accelerator (60 min): Who This Is For + 3-Week UX Mentorship This mentorship is for designers who feel stuck between execution and thinking. It’s ideal if you feel slow while designing, struggle with UX problem framing, get stuck when starting projects, or are mentally drained after full-time work. It helps build clarity, structure, and accountability instead of generic guidance. Week 1: UX Mindset & Thinking – Learn to approach problems before designing, shift from UI-first to problem-first, and analyse designs from a UX perspective. Week 2: Problem Solving & Speed – Convert vague requirements into clear problem statements, ideate efficiently, balance thinking with timelines, and use heuristics for faster decisions. Week 3: Real-World Application – Apply UX thinking to a real project, review reasoning and decisions, identify growth gaps, and create a personalised improvement roadmap. By the end, you’ll design with confidence, clarity, and purpose while maintaining sustainable growth.
• Intro Call Design Career Pathways: UX, CX, Content (20 min): In this 20-minute mentorship session, we’ll discuss career pathways across UX, CX, Content, and Product. Whether you're exploring design roles, planning a transition, or looking to grow in your current path, this conversation will help you understand how these disciplines connect and what skills are needed to succeed. Bring your questions, and we’ll use the time to provide practical guidance and career direction.

What mentees say

“I had an outstanding experience with my mentor, who provided incredible clarity for my journey. Her amazing communication and subject knowledge made complex concepts easy to understand. She motivated me and offered effective problem-solving strategies that truly resonated. I highly recommend booking a session with her if you're looking for guidance that exceeds expectations”

“I had an outstanding experience with my mentor, who played a pivotal role in my growth as a designer. Their amazing communication and deep subject knowledge inspired me to push my boundaries and enhance my skills. I truly valued their exceptional problem-solving abilities and unwavering motivation, which guided me effectively. I highly recommend booking”

“I had an incredible mentoring session that truly met my expectations. My mentor demonstrated amazing communication and problem-solving skills, providing insightful guidance that helped me identify improvements in my career process. Her motivation and subject knowledge were equally impressive. I highly recommend her to others, especially if you seek an outstanding experience. Book”