India

Project Management

Program Management

Business Transformation

Bachelor's degree

University of Madras

Krishnakumar Kesavan

Cloud computing

Postman

GitHub

Java

Jira

Confluence

Jenkins

Selenium

Kafka

Stakeholder management

Communication

Collaboration

Time management

Team player

Organisation skills

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Understanding factors that lead to a motivated team - recognition, communication and more.

Keeping team members motivated

Understand the process of training, motivating and directing your team members.

Managing people

How to create a positive workplace culture that drives collaboration and productivity?

Fostering a good team culture

Steps to building and maintaining a strong, cohesive and effective team.

Building an effective team

Learn the tips to successfully manage a team in a remote environment.

Managing a remote team

Tips for transitioning into a new role or company.

Changing roles

Get actionable feedback on your resume or portfolio.

Resume and portfolio review

Practice HR, technical and behavioural interviews with mentors.

Practice mock interviews

Talk to people who've broken into the tech industry and learn their stories.

Breaking into tech

Learn the best ways to answer technical interview questions with frameworks

Acing technical interview questions

How to set up the team for success by defining and measuring team's performance.

Choosing metrics and team goals

Client :  On-Prem at Verizon Data Services, Chennai
- Identify, develop and drive Multiple strategic projects/initiatives/Programs and build alliances/partnerships
-  Managing the team of 50+ development and support engineers working on various Application Development, Testing Support and Enhancement projects located in Hyderabad & Chennai for delivering high quality solutions for product management. 
- Involve in Program P&L management, including Profitability Analysis, Budgeting, Forecasting and Planning, Risk Management  Performance Reviews- New opportunities & Future Account growth.
- Working cross-functionally, Engage with team for development activities, coordination across application teams and supporting teams
-  Leveraging the technology to provide business solutions with agility
-  Involve in build application. provide applications support and deliver reliable and efficient systems-related solutions
- Maintaining high levels of engagement with onshore & offshore SMEs, Leadership on the projects and programs.
- Building a high performing team culture
- Manage performance management with every member of the team, review progress regularly and provide feedback monthly.
- Supporting customers with major platform issues and coordinating triage efforts to solve them
- Providing guidance to the team and ensure they adhere to development standards.
-  Enable, Un-block and Mentor team resources.
-  Team goal setting, performance reviews, recognition and appraisals.

Client : Lloyds Banking Group,UK
-  Led a large team including Project Managers, Business Analysts, Technical Architects, Tech Leads, Developers and QA Engineers.
- Involve in Program P&L management, including Revenue Generation, Cost Management, Profitability Analysis, Budgeting, Pricing Strategies, Forecasting and Planning, Risk Management, Contract Negotiations & Performance Reviews
- Handling Service Delivery and responsible for transforming legacy application to modern full stack back end technology(Java/J2EE, Spring Boot, Microservices, Cloud) using AGILE/SAFe. 
-  Liaised with the customer / business stakeholders to identify digitization / transformation opportunities in their application landscape and took the same to completion. Directed daily operation of the business and flexed with changing demands to consistently meet objectives.
-  Improvised and managed the Delivery Operations.
- Working with Agile Coach in promoting Agile work culture ,assess Agile maturity level across teams, projects & departments, along  with the identification and execution of improvement plan 
- Responsible for Hiring, Mentoring and performing appraisal for the program. Provide mentoring, empowering technical team members and onboarding consultants and SMEs in my team
- Shaped the new Development/Testing feature team (Consists of Full stack Developers, QA Technicians)
- Mentored the agile team members on standards, development methodologies and coding practices.
- Based on Program/Project need played the Lead Project Manager/Scrum Master/Agile Coach roles in the same engagement for Distributed Teams (following SAFE framework) 
 - Ensure co-ordination between teams - Design, Development, DevOps and Test to achieve the delivery timelines
- Track and report defined Project KPI Metrics, drive systematic Knowledge management to improve productivity
- Coordinate and participate in proposals, feasibility studies, and new business development activities

Client : Lloyds Banking Group,UK

- Played as Scrum Master of 2 Distributed Teams (following SAFE framework)
- Setup of JIRA Scrum boards, Confluence Dashboards for project management & reporting
and promoted extensive usage of JIRA tool across multiple teams.
-- Ability to supervise both agile and waterfall teams. Working knowledge in Scrum, Kanban and Safe methodologies.
- Implemented efficient and measurable performance metrics and KPIs for the agile team in alignment to the project objectives
- Ability to supervise both agile and waterfall teams. Working knowledge in Scrum, Kanban and Safe methodologies.- 
- Implemented efficient and measurable performance metrics and KPIs for the agile team in alignment to the project objectives
- Ability to supervise both agile and waterfall teams. Working knowledge in Scrum, Kanban and Safe methodologies.- 
- Brought the agile values and best practices such as time-boxing, collaboration, adaptation,
transparency, continuous integration, JIRA tracking, technical debt reduction, agile debt
reduction, cross-skilling and realized velocity improvement of 80%.
- Coached the other scrum masters to improve the agile process and delivery.
 - Manage Communications with all the cross-functional teams to drive program roadmap realization.

Client : Leading US/UK based BFSI Clients

- Accountable for Automation and  optimization of Infrastructure Projects for BFSI accounts
- Work with stakeholders to understand business requirements leeding to IT automation and drive the implementation with IT Team
- Effectively communicate with and act as a liaison between Client, Technical Groups and Account team to elicit ,document, analyze and validate requirements
- Effectively manage Scope and Client Expectations, lead requirements & Change management processes identify and mitigate Risks

Client : 
1. Quest Diagnostics, Norristown, PA,USA
2. Catholic Health Initiative(CHI),CO,USA

- Handle Project/Program Delivery Operations for Healthcare customers Issuing regular project status reports/updates to the customer, the senior management  
- Work with Clients in defining Project Priorities, Scope management, approach, resource planning, scheduling and prioritizing the deliverables
- Coordinating with client on the relevant commercial interface such as Billing/Invoicing
- Participate in client governance reviews to discuss on Service performance, project issues and improvement opportunities for Managed Service Engagements
-  Ensured adherence to country specific requirements and releases/versions, in the role of a  Demand/Release Manager, for each implementation.
 - Participate in recruitment and hiring activities as and when necessary
- Effectively applied ITIL processes to maximize operational efficiency and reduce support demand
- Prepare Weekly/Month status reports to the clients indicating any issues with Development, Testing, Migration activities and work with team address it
- Participate Defect Triage meetings

Clients : 
1. Capital One,USA
2. State Street,USA
3. Catholic Health Initiative(CHI),USA

I served as Project Manager to spearhead projects delivery, process improvement and more with emphasis over planning, tracking, change control, and risk management, methodically managing complex business challenge
Ensure work-environment availability (infrastructure, relevant software, access etc.) to the project resources
Support Delivery Operations for BFSI and Healthcare Customers
Maintenance activities in order to enhance and support the application development and Infrastructure.  
Participate in recruitment and hiring activities and engaged in team upskilling activities

Client : Dun& Bradsteet(D&B),USA

Working with Developers, Quality Engineers during different phases of the project execution 
Experienced in estimation of work product, Coding/Unit testing, Code review, implement validation and support activities. Participate in the knowledge management activities.
-Ensure quality and timeliness of implementation of activities related to design, build and implementation of work product
Issuing weekly project status reports/updates to the customer.
Participate in project issues and improvement opportunities

Client : Standard Bank Group, South Africa

Contributed on the development of Java/XML based Middleware interface which supports the transfer of transactional information (trade) from source system into Risk system to include all financial data plus other static data which will permit the entry of trade for forward processing. 
Track record in administering the technical issues that happened during production
Gained extensive exposure on troubleshooting of product support issues 
Key role in examining the prevailing stored procedures and re-engineering into a unified library of re-usable java components

Client : Deutsche Bank(DB),SG

Contributed for the development of application core modules in Java/J2ee web application as well as wrote Unix scripts & PL/SQL procedures for the Data Migration.
 	Ensured timely delivery of application release and report generation for generating XSL reports and DB uploads using Unix Scripts

Clients:  OCBC Bank, SG

Visual Web Solutions : Responsibility includes to understand the business requirement, code, debug, reproduce and fix issues and provide software enhancement/patches for banking web application using Java/J2EE architecture
Gained good exposure in Java/J2EE, Oracle/Elixir reports which are used for in house product development for Banking. 
Gained the knowledge of Software Delivery process and banking business domain. 
 	Created reports, SQL and Views for Web Application Report and assimilated with Tomcat 
 	Played a key role in designing and developing the Elixir report conversion tool for converting the prevailing oracle report layouts into elixir xml based template formats (this led to significant reduction in the development and run time report generation time also  cost saving to the bank)

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