United States

Business Transformation

Masters of Art

Kristian Kruse

Operations Consultant & Executive Coach

Communication

Collaboration

Problem-solving

Time management

Critical-thinking

Empathy

Team player

Organisation skills

Conflict resolution

Stakeholder management

Leadership

Airtable

Greenhouse

Adobe Creative Suite

Hibob

BambooHR

Workday

Rippling

Supporting the continuous growth and development of Sycamore School's educational program and foundation.

– Delivered strategic roadmaps for healthy operational growth and scalability, creating transparency in understanding what needed to be done, by whom, and how it would impact all departments.
– Implemented a new payroll and healthcare (as PEO) provider to expand benefits offerings and streamline financial processes for payments, legal compliance, and employee experience.
– Conducted an in-depth services and tool review, saving over $90K/annually while creating precise and documented guidelines for the existing tool suite.
– Implemented new HRIS, ATS (strategically and technically), security protocols, and in-depth review of possible SOC2 and ISO27001 certification.
– Designed and implemented new onboarding and offboarding flows to enhance the experience based on extensive interviews and research.
– Reviewed all client & partnerships contracts for security and IT considerations.
– Retained employment lawyers to review legal documents to support compliance nationally and internationally.
– Supported an inclusive and welcoming environment for the operations team to integrate seamlessly with other departments.

As always, I follow the old scouting mantra: Leave the place better than you found it.

– Developed business forecasting models and operational budgets for each department.
– Created frameworks and documented processes by simplification. Make it easier to understand payroll and benefits selection, "open your laptop, and it all just works" IT approach whether you're an employee or contractor, strong trust building with everyone to get honest feedback on how to always improve.
– Continuous development of HRIS, learning, and IT Security services to support scalability and international expansion.
– Coaching employees with a focus on growth, feedback, and leadership.

Bravely connects people to on-demand confidential coaching in the moments that matter across the employee experience, allowing companies to scale the support offered by their People teams and transform their cultures in an evolving world of work.
– Coached employees at all levels of their careers to the clarity and confidence they needed to thrive and grow in their roles.

– Consulting (and hands-on implementation) in Operations, People & Culture, IT & Security, and HR compliance for businesses. Focus on analytical approaches and data-driven understanding.
– Coaching emerging leaders and managers seeking to solidify their growth path.
– Fractional Head of Operations role for a duration of 3–9 months.

– Growing operations at companies such as Forward Studio, Adiemus Impact, Siberia.
– Coaching leaders at companies such as NYT, Autodesk, Twilio, Sony, McKinney, WSJ, Patagonia, Character, Lyric, United Sound, Stance, MAL For Good, Genentech, Deutsch LA, and more.

– Led high-level accounts and grew into long-term engagements, including Nike, Lionsgate, Sonos, and more.
– Served as Chief of Staff to President, focusing on business strategy and operational growth.
– Led HR and cross-departmental hiring, from executive to associate level, growth, and mentoring programs.
– Managed creative operations and services, including scoping, SOW to delivery, briefs, budgets, timelines, and resources.
– Implemented Okta, BambooHR, Jira, Asana, and Figma systems to improve scalability and compliance.

– Led multiple global executive partnerships on change management and transformation programs.
– Owned clients ($2M+ annual): Unilever, Google, Nestle, P&G, Target, TBWA, Siegel+Gale, and more.
– Built and ran an innovation incubator for Unilever, leading to new services with a $10M+ launch budget.
– Facilitating Master Classes across clients and custom-designed workshops.

– Managed cross-functional pitch teams and won multiple new businesses, incl. Bacardi, Sauza & Hornitos.
– Delivered creative briefs and managed initial engagement projects with client teams.
– Created an internal education program as a platform for TBG to build thought leadership in the industry.
– Driving people-related initiatives internally to promote cultural diversity, learning, and sharing.

– Won multiple new clients with our Head of Partnership; Google, Unilever, Saatchi, DDB, and more.
– Developed business- and digital transformation programs for global brands and creative agencies together with the Head of Learning Design.
– Facilitated Master Classes (Digital Acceleration & Strategy) with global brands and creative agencies.
– Led recruitment of international speakers and workshop facilitators to match program topics.

Kristian Kruse🇺🇸

About Kristian Kruse

Expertise

Sessions with Kristian Kruse