

UX Researcher at franklin.ai
UX Researcher at franklin.ai
I'm a User Researcher at Franklin.ai, helping us understand and design artificial intelligence solutions for pathologists.
I am most useful mentoring early to mid-career UX professionals.
I will not be very useful for those whose main objective is finding their first UX role.
“I had a good interview prep session with Lan, he was very honest and provided me with good tips! Thank you so much for today :)”
“Lan has a wealth of knowledge in UX with extensive experience in this field. He generously shared insights from his roles as a consultant, project manager, researcher, and designer, clarifying the distinctions among different fields while providing inspiring suggestions for my career path planning. I really enjoyed our conversation.”
“I really appreciated how insightful and grounded Lan was in explaining the role of user research! I also really appreciated that he was prepared and also instantly met me where I am as a young student interested in the role.”