Japan

Laura Andrews

Senior UX Designer

•	Research with users to guide product decisions.
•	Collaborate with product management and development to refine requirements.
•	Create wireframes, prototypes, user flows, and mockups for testing and stakeholder feedback.
•	Support development sprint with quick UX/UI decisions and design turn-around.
•	Analyze user interviews, surveys, and usability tests to deliver product improvement recommendations.

Jama Software brings innovative analytics, solutions and insights to companies creating complex products and mission-critical software systems. With expanded product and service capabilities, the Jama Product Development Platform empowers large enterprises to accelerate development time, mitigate risk, slash complexity and verify regulatory compliance.
 
Representing the forefront of modern development, its rapidly growing customer base of more than 600 organizations — including SpaceX, NASA, Thales and Caterpillar — use Jama Software to streamline processes and bring complex products to market.

• Interviewed users to identify product gaps and research future features on the roadmap.
• Conducted task analyses with users to help the organization understand how to improve the current product and better meet the needs of customers.
• Designed concept prototypes to quickly test with customers and validate future product features.
• Created deliverables such as storyboards, prototypes, pixel-perfect mockups, and interaction animations to communicate designs with internal stakeholders.
• Ran and observed usability sessions to identify product pain points. Analyzed results and shared findings with product managers to influence product strategy and design decisions.
• Collaborated with product managers and developers in an agile environment to define requirements and ensure product met UI and UX standards.
• Worked closely with cross-functional teams on different initiatives such as analytics and trial onboarding.

Snapflow empowers developers to rapidly build and deploy secure software-as-a-service (SaaS) applications that are dynamic and customizable across your customers. Whether you are building an internal productivity app or one that is customer facing, your can focus on creating a great user experience rather than server maintenance and complex infrastructure.

UI/UX design and research for the Snapflow platform and proof of concept applications:
• Conducted stakeholder interviews to gather requirements and understand target users.
• Defined user journey through story mapping and prioritized features based on user needs.
• Created wireframes and paper prototypes to communicate product design concepts.
• Designed pixel-perfect mockups and wrote functional specifications for developers and stakeholders.
• Researched and created user personas. Recruited and screened users, ran interviews, and analyzed patterns to define main target persona.

• Worked on projects for mobile app startups as well as for established companies such as Eden Foods and Nike.
• Helped clients craft feature lists in order to launch a minimum viable product.
• Created wire frames and prototypes to test usability and help clients visualize the final product.
• Worked with startup clients to create brand identities before creating app interfaces. Also worked with clients’ existing branding to design app interfaces.
• Led QA testing for app releases. Created and managed bug reports and was responsible for giving the final OK on all app launches.
• Designed Techno Garden logo, brand concept and marketing materials. Designed and managed the development of the Techno Garden website.

• Designed print materials such as brochures, booklets, flyers, business cards, and logos for local businesses.
• Created promotional materials, artwork, and branding.
• Designed and coded websites.
• Experience designing online distributed materials such as PDF tutorials.

Worked as an intern over the summer and other school breaks between 2005 and 2006.
◦ Developed and designed dP Design & Print website. Created print promotional materials for the company as well.
◦ Gained experience with proper print procedures and working with different types of print vendors.
◦ Worked on client projects with lead graphic designer as a mentor.

Laura Andrews🇯🇵

About Laura Andrews

Expertise

Sessions with Laura Andrews