France

Service Design

UX Design

Design Operations

UX Research

Service Design Research

Laurent Barbat

Service Designer

Portfolio (pdf 10Mo)

Usability Testing

Product strategy

Prototyping

Qualitative research

Collaboration

Problem-solving

Team player

Information architecture

User research

Airtable

Miro

Notion

Stakeholder management

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Talk to people who have learned to manage their imposter syndrome.

Dealing with imposter syndrome

Understanding factors that lead to a motivated team - recognition, communication and more.

Keeping team members motivated

How to create a positive workplace culture that drives collaboration and productivity?

Fostering a good team culture

How to maintain trust, commitment, accountability deliver results while handling conflict

Avoiding common dysfunctions

Strategies for maximizing your design internship or co-op program.

Getting the most out of my internship

How to think about design career paths and what progression looks like for designers?

Design career path

Get actionable feedback on your resume or portfolio.

Resume and portfolio review

Practice HR, technical and behavioural interviews with mentors.

Practice mock interviews

How to set up the team for success by defining and measuring team's performance.

Choosing metrics and team goals

Best practices for running productive design critiques.

Running effective design critiques

How to define and execute a successful launch and managing stakeholders expectations. (eg. MVP)

Launching new products or features

Methods of prototyping and solution validation. When to use which kind of prototype (eg. Webflow, Notion, etc)

Prototyping methods and tips

Manage team expectations and get the most out of your meetings.

Running effective meetings

Identify and define potential product problems and generating possible solutions.

Identifying problems vs solutions

Learn how to properly present your work and share ideas and opinions.

Presenting your work with impact

Tips on how to work and collaborate with designers.

Working with designers

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Methods and models of exploring, deciding and delivering design.

Building a design process

Managing being the only designer at your company and working with non-designers.

Being the only designer

Explore different generative and evaluative research techniques. User research synthesis and presentation.

Conducting good user research

Ways and resources to improve your design skills.

Improving design skills

Navigating the working relationship with PM's and engineers as a designer.

Working with product and engineering

How to create personas, and leverage them in design.

Creating and leveraging user personas

Ways to provide constructive feedback to team members.

Giving effective feedback

How to define an ambitious product vision and how to best communicate it to stakeholders?

Creating a product vision

What is a successful user onboarding flow and how to achieve it?

Onboarding new users

How to conduct interviews, what to ask, and how to analyze your results? (eg. user interview)

Conducting effective customer interviews

Training and mentoring in the field of user experience: strategy, design methodologies, user research & synthesis, prototyping, user testing.

I work with teams of all sizes to create innovative services and improve the experience of users, customers, employees and citizens.

Worked with : Ministère de la Transition écologique, ADEME, Radio France...

• International User Research
• Workshops Facilitation
• Product Design

Clients: Large International Companies and Startup

Training for students of design and engineering schools:
- Hétic : Design methods, User research
- Rubika : User testing
- IMAC Engineer: Design culture and user-centered design
- École de Design Nantes Atlantique: Member of the Jury, 2019
- ISCOM : Introduction to Design thinking

• Cadrage de projet, Recherche utilisateur, Cartographie d'expérience, Facilitation d'ateliers.
• Diffusion de la culture design dans l'entreprise (30 consultants).
• Sélectionné comme « Designer Expert » par Bpifrance

• Wireframing / Prototyping
• User testing

Account : Veolia

• User research
• Information architecture
• Wireframing / Prototyping
• User testing
• Workshops facilitation
• Teamwork with clients, creative and tech people.

Accounts : Interflora, Vertbaudet, Damart, Lyreco, Boulanger, ING, Aigle...

• e-Marketing / e-Commerce consulting
• Wireframing and functional specifications
• Project management
• Trainer : e-commerce

Accounts : Nespresso, Bouygues Immobilier, Cultura, Rent a Car, Lenôtre, Orange...

• Création de dispositif de recrutement et de fidélisation ;
• Gestion de production ;
• Webanalytics / analyse d’audience 
• Propositions commerciales, 

Clients : Bouygues Telecom, Universal Mobile

Laurent Barbat🇫🇷

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