Brazil

Site Reliability

Technical writing

Architectural Engineering

Summer Course  -  A Estreia do líder

O Empreendedorismo e as Competências do Empreendedor

Learning How to Learn: Powerful mental tools to help you master tough subjects

Master of Science - MS

Technical High School

Leonardo Martins

Engineering Manager

Formulário de mentoria

Problem-solving

Time management

Critical-thinking

Leadership

Blog writing

Cloud computing

Docker

Notion

Confluence

Communication

Organisation skills

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Learn essential burnout prevention techniques and replenish physical and emotional energy.

Managing burnout

Understand the process of training, motivating and directing your team members.

Managing people

Steps to building and maintaining a strong, cohesive and effective team.

Building an effective team

Tips for transitioning into a new role or company.

Changing roles

My role is to help Sodexo implement its Digital Transformation with the support of DEVOPS and SRE working models,  managing to improve the capabilities, availability and reliability of APPs and Platforms. How do I contribute to the team daily ...

- Responsible for the overall health and productivity of members of the team
- Leverage the disciplines of Load Testing and Cloud Engineering as part of the development culture
- Define new policies to Infrastructure as code automation and testing culture
- Manage team projects and deliveries with quality and availability bias
- Develop talent through coaching, mentoring, feedback and  regular 1:1's with team members
- Designed a new Continuous Integration Continuous Delivery  CI/CD template based on Gitlab/AzureDevops  
- Work in close relationship with the Product Manager, Project Managers and Cloud Architects to achieve the team’s vision  and manage expectations with other engineering teams, senior management
- Recruit and hire Software Engineers and develop them into a thriving, collaborative team
- Manage partner's relationships
- Contribute to improvements at the squad level by collaborating with other leads and global teams
- Improve the quality, security and performance of the products
            

    
    

    
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As a Production Engineering Lead I'm working with smart people implementing the DEVOPS way of working, lead a team of senior engineers, engineering and operating our cloud platforms.
How do I contribute to the team daily ...
- Provide technical leadership to team through coaching and mentorship
- Provide technical direction and prioritization of the team and escalate or involve others where necessary
- Verbal and written communication skills to convey complex technical requirements to non-technical audiences
- Turn complex and ambiguous situations into actionable plans and backlog
- Help develop and drive effective engineering practices and processes in their team and influence these practice across all teams (e.g. code reviews)
- Leverage the disciplines of Load Testing and Cloud Engineering as part of the development culture
- Dealing with critical resilience scenarios in distributed systems
- Manage effective team processes to drive success
- Continuous team member development through continuous feedback, building upon strengths, and creating/facilitating growth opportunities
- People management (5 direct reports ), manage careers and performance of direct reports through Individual Development Plan (IDP),
- Participate in  interviewing, hiring, recruiting and on boarding new team's members
- Designing and building technical products as a Technical Product Manager
- Understanding of software development concepts, tech product release cycle, Cloud Infrastructure,
Application Life cycle Management, DevOps, SRE, Cloud Infrastructure Platforms
            

    
    

    
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Our team is responsible to delivery DevOps and Digital Transformation consultant projects. We code infrastructure, build code, manage infrastructures and delivery high quality of services, with a collaborative, and customer-centric approach to provide foundational forward-looking business solutions to companies in the Telecom, Financial and  Insurance industries. Among others technical and non technical tasks, my regular day are filled with the following activities:

- Lead and mentor new engineers and clients to be more effective
- Re-engineering the infrastructure around Kubernetes, Ansible playbooks and  Continuous Integration (CI)/Continuous Delivery (CD)
- Facilitate communication between the internal teams and leadership  within the client 
- Delivering digital transformation projects to global organizations.
- DevOps consultant, DevOps Service Delivery
- Infrastructure architecture advisory
- Practices of Performance Engineering increasing the efficiency and reliability
- Create Root Cause Analysis reports for incidents.
- Experience leading and deploying  new web infrastructure  architecture
- Define and delivery on-site hands-on technical engagement
- Facilitate continuous improvement of team’s processes
- Project management skills, ability to setup, lead and deliver projects
- Work together with clients to improve understanding of cloud infrastructures including compute, network and storage as well as cloud management areas such as automation, operations management, orchestration, and DevOps.
- Customer facing skills, able to drive discussions regarding  best practices, risks and trade-offs.
- Implementation of configuration management based on Infra as code using tools like Ansible, Puppet and Chef
- Experience with continuous integration tools eg: Jenkins, Git, Chef, Puppet, Docker, Kubernetes, etc.
- Experience developing a proper build and release process
- Create and Maintain Business Continuity and Disaster Recovery plans.
            

    
    

    
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- Big Data Solutions Architect 
- Service Delivery Consulting
- BigData and FastData infrastructure Architect
- Configuring big data projects and  automated deployment with Puppet
- Define and delivery on-site hands-on technical engagement
- Customer facing skills, able to drive discussions regarding  best practices, risks and trade-offs.
- Attention to detail with time and project management skills.

Our team is responsible for build, configuration and administration of development and production environments. We also provide technical thoughts and leadership for a Internet based applications and e-commerce transactions  for very large audience.

Daily tasks:
- Coach and mentor new engineers, supporting their growth and performance inside the team
- Automated deployment and environments configuration with Chef ♥♥♥. 
- Built a reliable and resilient web infrastructure for e-commerce aiming to a high-throughput.
- Practices of Performance Engineering focus on Brazilian e-commerce Black-Friday
- Web infrastructure architecture adviser.
- Application scale and tuning.
- Application and system troubleshooting technical issues in production environment.
- Built a strong relationship with internal development teams.
-  Responsible for reliability and availability our platforms and products.
- Developed Chef training classes, delivered it to infrastructure and developers teams, (over 40 people trained).
- Developed a quick Hadoop training  to infrastructure team. (over 10 people trained)
- Developed a Test Driven Infrastructure (TDI) in side Chef using LWRP. This saved time and improved the quality of the products.
- Maintain technical and training documentation, develop automation and tooling as needed.
- Knowledge in scripting languages: Bash, Ruby, Perl, Python 
- Design and implement deploy processes with accurately documentation to all new projects.
- Familiarity with large-scale distributed computing concept.
- Experience in a 24x7 operational services or support environment
- Project management skills to delivery infrastructure. 
- DevOps culture evangelist.
            

    
    

    
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As an Infrastructure Architect, I'm member of the team responsible for all the Service Delivery and Web infra-structure  to all Entertainment products and platforms,  at Globo.com, among others technical tasks, we performed the following activities:

- Built a reliable and resilient web infrastructure for a large audience.
- Practices of Performance Engineering,
- Web infrastructure architecture.
- Infrastructure migration  
- Application scale and tuning.
- Responsible for reliability and availability our platforms.
- Advanced web server configuration and tuning.
- Automated configuration and deploy with  Puppet. 
- Automated   deployment processes using tools like Puppet, Capistrano and Fabric.
- Documentation all new process and work-flows.
- Support continuous deployment, continuous delivery concepts.
- Troubleshoot technical issues in real-time.
- Understanding of the Web technology stack (TCP/IP, HTTP, Linux/Unix)
- Scripting experience in:  Ruby, Perl, Python 
- DevOps culture evangelist.
     
Delivered Projects/Products - Platforms supported:
- bbb.globo.com
- g1.globo.com
- tvg.globo.com
- redeglobo.globo.com
- passione.globo.com
- tititi.globo.com
- araguaia.globo.com
- caldeiraodohuck.globo.com
- domingaodofaustao.globo.com
            

    
    

    
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Service Engineer at Yahoo! Canada.

As Service Engineer at Yahoo Canada, we were responsible for all the Service Delivery and Service Support for Canadian properties.

- Support and maintenance  Yahoo! News CMS system.
- Content Distribution Network ( CDN ) performance analysis. , 
- Install, upgrade and migrate applications. 
- Deploy web infrastructure for new projects.
- Troubleshooting Unix and Linux production servers.
- Familiarity with ITIL's Release, Deployment , Incident and Problem management process.
- Understanding of product release methodologies.
- Red Hat virtualization environment.
- Web traffic load balancing.
- Networking troubleshooting.
- Monitoring all producing servers.
- Business Continuity Planning (BCP)
- Experience in a 24x7 operational services or support environment
- Mysql replication, backup and maintenance.
- Procedures documentation.
- DNS load balancing.
- Release bug-fix/new features
- Ability to work in as a team  member,  which may be local or  in a global environment.

Delivered products / Platforms supported:
www.ca.yahoo.com
www.ca.news.yahoo.com
www.ca.lifestyle.yahoo.com
www.ca.autos.yahoo.com
www.ca.finance.yahoo.com
            

    
    

    
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Technical Support Engineer and Data Center Operations  support at Yahoo Brazil.
- Understanding of transit and peering relationships.
- Improve data center operations by driving standards and consistency
- CDN and HTTP cache/proxy technology performance analysis
- Experience  working in a 24x7x365 infrastructure at scale global team to managing large data centers.
- Knowledge of data center environment infrastructure (e.g. Electrical Distribution, Mechanical Cooling Systems)
- Data centers automation tools
- Troubleshoot related issues on FreeBSD/Linux machines on production environment.
- Networking troubleshooting technical issues. 
- Experience working in Data Center environments, understanding of infrastructure commonly found in Data Centers  (racking, stacking switches, routers, load balances , cable management, hot & cold aisle ) 
- Data center infra-structure capacity planning.
- Monitoring tools.
- Networking capacity management.
- Experience in  creation of standard operation procedures and knowledge base play books
- Schedule and perform network maintenance including repairs, upgrades, and migrations.: switches, routers, load balancing, racks.
- Install electric strip. ( Avocent )
- Install and configure console servers ( Avocent - ACS32, ACS48 ).
- Experience managing multiple projects within the same time schedule.
- Ability to work in as a team  member,  which may be local or  in a global environment.
            

    
    

    
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- Technical Lead in  Networking and Systems administration.
- Networking  and Linux  system administrator lead.
- Manage the following services: monitoring system, firewall, backup, Squid,  e-mail and Apache.
- Networking projects (planing and implementation).
- Technical Lead of  support and help desk teams that performs most of the day-to-day work

- Network and Systems Admin skills.
- Internet and intranet infrastructure and services.
- Firewall on Linux servers using iptables.
- Supporting and maintaining a monitoring system.
- Cisco router ACLs.
- Backup policy.
- Networking troubleshooting.

- Technical Lead in Networking and Systems administration.
- Infrastructure Tech lead at ISP.
- Manage broadband  Network and IP routing
- Manage wireless   Network
- Responsible by security production  Linux and Freebsd.
- Networking and electrical  infra-structure capacity planing.
- Networking and  internet consulting
- Managed help desk team

- Help-desk over the phone.
- Help-desk supervisor.
- Perform very simple Linux system administrations tasks.

Leonardo Martins🇧🇷

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