

Senior Design Researcher at IBM
Senior Design Researcher at IBM
I'm a Senior Design Researcher at IBM who is passionate about reducing friction in everyday life through good design. I'm currently working within experience consulting (IBM iX) and have worked in various industries (government, healthcare, energy and utilities, and automotive).
I'm a natural introvert but I gather my inspiration from collaborating and connecting with everyone around me. I recharge through hiking, yoga, and art.
Let's chat about resumes, portfolios, user research, service design, or making a career change. I'm a former UX Design bootcamp grad who pivoted from public health research to design research btw ;)
“Liliana Was great with assisting in helping me navigate career decisions. She provided good insight on what to expect entering the field and was super encouraging with my questions and concerns. I enjoyed speaking with her!”
“Liliana is an expert in her field, possessing deep knowledge and an ability to articulate complex concepts. Her passion for her work is infectious. In a recent conversation about product research, Liliana illustrated the process stages with real examples and shared valuable research tips.”
“I had such a wonderful chat with Liliana today! Our informational interview was a fantastic opportunity for me to learn more about her incredible design journey and background, as well as gain valuable insights into her current role. Liliana was incredibly open about the emotions that initially held her back at the start of her career and the occasional obstacles she encounters now.”