United States

UX Research

University of Central Florida

✊🏿🏳️‍🌈 Diversity & Inclusion

Lindsey Bennett

Senior UX Researcher

Usability Testing

Quantitative research

Qualitative research

Collaboration

Critical-thinking

Empathy

Presentation skills

Content research

Information architecture

User research

Optimal Workshop

UserTesting

Figma

Miro

UserZoom

Trello

Mural

Stakeholder management

Time management

Problem-solving

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Making remote and globally distributed teams work for you and your needs.

Working remotely

Learn essential burnout prevention techniques and replenish physical and emotional energy.

Managing burnout

Talk to people who have learned to manage their imposter syndrome.

Dealing with imposter syndrome

Navigating micro-aggression, getting paid what you are worth and finding a community.

Being a woman in tech

Get actionable feedback on your resume or portfolio.

Resume and portfolio review

Practice HR, technical and behavioural interviews with mentors.

Practice mock interviews

Talk to people who've broken into the tech industry and learn their stories.

Breaking into tech

Learn the best ways to answer technical interview questions with frameworks

Acing technical interview questions

How to ask for a promotion and negotiate for salary raise?

Negotiating a job offer

Identify and define potential product problems and generating possible solutions.

Identifying problems vs solutions

Learn how to properly present your work and share ideas and opinions.

Presenting your work with impact

Tips on how to work and collaborate with designers.

Working with designers

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Explore different generative and evaluative research techniques. User research synthesis and presentation.

Conducting good user research

How to create personas, and leverage them in design.

Creating and leveraging user personas

How to conduct interviews, what to ask, and how to analyze your results? (eg. user interview)

Conducting effective customer interviews

Run user research activities for 5 critical tools, shaping Gartner Product - -Management's product roadmap and boosting client satisfaction across product domains.
Lead targeted research focusing on Chief Information Officers (CIOs), revealing key needs and pain points of that persona/position to inform product development and strategic design and experience decisions.
Plan and execute generative research with IT decision makers, and evaluative research through interviews and unmoderated platforms which allow for methods such as usability testing, click testing, and A/B testing, to assess product usability and overall accessibility, identifying areas for improvement in the client.
Mentor junior researchers to enhance their skills in UX research methodologies and adherence to best practices. 
Collaborating with cross functional teams and prioritizing clear communication to aid for more efficient path to discovering insights and improving the client experience.

Cultivated good working relationships with stakeholders in design and product management to facilitate open communication of ever changing business needs and design considerations. 
Created reports and presented user research findings to project stakeholders and also larger audiences to advocate for design solutions that address customer needs.
Conducted user research using UserZoom, with methods such as usability testing, click testing, and surveys to ensure that UX design decisions were grounded in user needs and behaviors.
Conducted secondary research using GridSpace and GlassBox to inform testing strategy.
Participated in a mentorship with the senior and lead designers of my team to build my knowledge of UX design principles, as well as Sketch, and later Figma.

Recruited new participants based on client directed demographics unique to each study.
Responsible for data and record auditing, using programs such as Acuity, AirTable, and Apple's internal program.
Managed proper privacy documents for the company and participants via Hello Sign.
Streamlined documentation processes to keep intake team aligned with project-specific requirements, utilizing management feedback and program expertise.
Assisted in creating protocol methods to fulfill client research goals and business requirements.
Conducted A/B testing research sprints (lasting 1 week to 3 months) to help refine AI capabilities of prototype iPhones prior to launch.

Managed a team of research moderators in conducting A/B testing studies to help refine AI capabilities of Apple's new iPhone prior to launch.
Owned the procurement of all needed study materials and office equipment to set the project up for success. 
Ensured the secure storage of prototype iPhones, as well as sensitive participant documents and legal consents. 
Facilitated relationships between teams and collaborated often to move initiatives forward, find resources, escalate and raise concerns to appropriate owners early and resolve open issues that prevent progress.

Lindsey Bennett🇺🇸

About Lindsey Bennett

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