Brazil

UX Design

UI/ Visual Design

Motion Design

Design Operations

Product Design

Front-end

Interaction Design

UX Testing

Analysis and systems development

Lucas Paiva (Luque)

Sr. Product Designer

Usability Testing

Collaboration

Problem-solving

Empathy

Team player

Organisation skills

Analytical skills

Design systems

Swift

Figma

Framer

HTML

JavaScript

Communication

Time management

Presentation skills

Conflict resolution

Project management

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Making remote and globally distributed teams work for you and your needs.

Working remotely

Talk to people who have learned to manage their imposter syndrome.

Dealing with imposter syndrome

Tips for transitioning into a new role or company.

Changing roles

How to successfully prepare and position yourself for a job promotion?

How to get promoted

How to think about design career paths and what progression looks like for designers?

Design career path

Get actionable feedback on your resume or portfolio.

Resume and portfolio review

Practice HR, technical and behavioural interviews with mentors.

Practice mock interviews

Talk to people who've broken into the tech industry and learn their stories.

Breaking into tech

Learn the best ways to answer technical interview questions with frameworks

Acing technical interview questions

Tips on how to work and collaborate with designers.

Working with designers

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Methods and models of exploring, deciding and delivering design.

Building a design process

Managing being the only designer at your company and working with non-designers.

Being the only designer

Ways and resources to improve your design skills.

Improving design skills

Navigating the working relationship with PM's and engineers as a designer.

Working with product and engineering

How to define an ambitious product vision and how to best communicate it to stakeholders?

Creating a product vision

Tips on how to work and collaborate with engineers and developers.

Working with engineers

Best practices for documenting projects, epics, and stories

Writing product requirement documents

How to conduct interviews, what to ask, and how to analyze your results? (eg. user interview)

Conducting effective customer interviews

•  Developing new technologies on the Service Now platform.
•  Led the design and software development.
•  Evaluated the interface between hardware and software based on the demands of the business team.
•  Creates solutions for software problems.
•  Managed, maintained, developed, and implemented functionalities according to business needs.
•  Prepared detailed reports.
•  NPS increased by 35% referring to the features used.
•  Cleaned code ensuring consistency and saving code development and refactoring time.

• Lead the visual design of the Portal B2B by delivering creative and intelligent UI solutions, collaborating with a cross-functional product team.
•  Redesigned the system's web interfaces by applying the new design system using a user-centric approach.
•  Contribute to UX decisions driven by user research insights and gathered data.
•  Migrating and structuring new Design System updates.
•  Performing usability testing to validate solutions.

•  Developing new technologies on the Service Now platform
•  Developed new technologies on the Service Now platform.
•  Stored, retrieved and manipulated data for incident solutions, reducing the SLA by 15%
•  Study of Customer Organizational Systems
•  Training of employees and users in our features.
•  Helped with documentation
•  Maintenance and updates of existing features

•  Helping the team with systems development and acting in support.
•  Contributes to the reduction of existing incidents. Giving more visibility and organization of day-to-day incidents
•  Maintenance and updates of existing features.
•  Help with documentation

•  Support and Development to Oracle applications.
•  Data Collection and Analysis using various parameters
•  Software troubleshooting.
•  Statistics techniques to diagnose business problems.

•  Supporting users. Incident analysis and microcomputer troubleshooting. Remote support for internal and external clients, Integration of systems and software in Windows environment.

•  HelpDesk - Level 2. Supporting users.
•  Incident analysis and microcomputer troubleshooting.
•  Remote support for internal and external clients, Integration of systems and software in Windows environment.

Lucas Paiva (Luque)🇧🇷

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