Spain

Product Design

UX Design

UI/ Visual Design

Service Design

Project Management

UX Research

Lucia Doran

Senior Product Designer

Quantitative research

Product analytics

Product strategy

Prototyping

Qualitative research

Communication

Collaboration

Problem-solving

Time management

Critical-thinking

Empathy

Team player

Design systems

User research

Product roadmap

UserTesting

Figma

Framer

Sketch

Factorial serves a client base spanning 9 markets, comprising nearly 10K companies. From SMB's to Big Enterprise.

• Owned the end-to-end product design cycle inside Time management (consisting of Time Off & Time Tracking products). This involved crafting intuitive UX to ease managing employee Time Off requests and employee workdays to improve productivity.
• Strategized short & long term vision of the product for the coming years

• Revamped Adyen's internal homepage and successfully launched a brand-new dashboard catering to a diverse user base of over +3000 employees. This dashboard served as a centralized hub for data-driven insights and information

• Directly linked the dashboard to each user's Job's To Be Done (JTBD). This personalised approach ensured that employees received relevant and actionable data, enhancing their work efficiency.

• Conducted comprehensive testing and feedback gathering with teams spread across various global locations.

• Proactively identified strategic opportunities through extensive user research, aligning our product roadmap with merchant needs. I organized and conducted user-testing sessions to gather precise requirements and validate solutions, resulting in data-driven product enhancements.

• Owned the end-to-end product design cycle for our Android solution, leading to the successful launch of S1E and S1F2 versions. This involved crafting intuitive user experiences and interfaces to enhance our in-person payments platform.

• Maintained Adyen's first Android design system tailored for in-person payments, ensuring design consistency and efficiency across the platform.

• Managed Hardware development (AMS1 - Adyen's first in-house built device) from idea, to production.

• Contributed to the growth of our team by actively participating in the hiring process and facilitating the onboarding of new developers and product designers.

Designed and researched how to improve the accessibility of the internet and other digital media for all people, including the elderly and people with disabilities.

• Researched Haptic Education for Visually Impaired Children. 
• Organized and conducted user research sessions with parents/teachers and children. 
• Created design guidelines to produce accessible 2.5-3D models. 
• Wrote and designed ”Haptic Model's - The GuideBook”
• Digital Illustrations & 3D Printed Prototypes

Software Development company that offers custom software development services on diverse technology platforms like Microsoft, Java, PHP, Open Source, BI and Mobile.

• Web and App design for EFS (E-commerce site) and MCC (social app).
• Designed digital content for Web and Social Media.

Mentorship Session

Lucia Doran🇪🇸

About Lucia Doran

Expertise

Sessions with Lucia Doran