United States

UX Design

Customer Experience (CX)

Interaction Design

UX Research

University of Texas at Arlington

Dallas College

✊🏿🏳️‍🌈 Diversity & Inclusion

Madison Green

UX Designer II

Instagram

Freelance Work

Usability Testing

Collaboration

Problem-solving

Time management

Critical-thinking

Empathy

Leadership

Analytical skills

Accessibility

Content research

User research

Optimal Workshop

SurveyMonkey

Youtube

Airtable

Asana

Bubble

Canva

ChatGPT

Carrd

Figma

Framer

Google Ads

InVision

Jira

Mailchimp

Miro

Notion

Adobe Creative Suite

• Achieved Top Independent status on Contra and Top Rated talent on Upwork, representing the top 1% and top 10% of freelancers, respectively, recognized for exceptional design proficiency and client satisfaction across diverse projects.
• Design and implement high-performing, responsive websites for post-seed SaaS startups, marketing agencies, and mid-size businesses using no-code platforms such as Framer, enhancing user retention and conversions through user experience design strategy.
• Advocate for user experience and accessibility in web design, meticulously crafting intuitive, universally accessible experiences that ensure optimal usability for all users.
• Manage a small team of contractors, allocating tasks with a democratic leadership style. Guiding team members through workshopping, goal consolidation, design ideation, and task prioritization to deliver cohesive, strategic designs.
• Boost brand visibility and conversions for clients through strategic design and SEO, improving search rankings, user engagement, and overall performance through continuous post-launch iteration informed by user feedback and analytics.

• Mentored research and design students, providing personalized feedback on portfolio creation and product design, leading to employment for junior designers at top companies in industries such as banking, hospitality, humanitarian organizations, and healthcare.
• Facilitated weekly design critique sessions for cohorts of 5-8 mentees, fostering collaborative environments that enhanced design thinking and sharpened their visual design skills.
• Collaborated with fellow mentors to optimize project review workflows, spearheading the creation of resources such as project review rubrics and  resource repositories, which increased consistency and efficiency in deliverable reviews across a team of 10+ mentors.

Consulting on user experience strategy and design for large-scale projects across multiple industries.

• Acted as team lead for design execution, partnering with pre-seed SaaS startups and small businesses to transform key problems into user-focused design solutions.
• Designed end-to-end user experiences with a focus on effective visual communication, including typography, color, and space, improving both usability and product quality.
• Led collaborative workshops to refine product styling, architecture, and copy, ensuring consistency with brand identity while addressing user pain points.

• Processed up to 40 customer contracts daily, contributing to the funding of $6-9 million in loans each day within a fast-paced fintech environment.
• Consistently exceeded quality and productivity targets, surpassing SLA expectations and earning monthly performance bonuses.
• Managed identity verification and ensured compliance with government regulations, playing a key role in mitigating risk and securing loan approvals.

· Designed and launched visually appealing and functional websites for small businesses and student organizations using Wix and Squarespace, enhancing online presence and user engagement.
· Customized templates and integrated advanced features to meet client specifications while ensuring optimal usability and aesthetic appeal across devices.
· Conducted comprehensive training sessions with clients to help them manage and update their websites independently, fostering client autonomy and satisfaction.
· Collaborated closely with clients to understand their goals and brand identity, resulting in tailored design solutions that reflect each organization's unique ethos and objectives.

Madison Green🇺🇸

About Madison Green

Expertise

What mentees say