

UX Lead & Strategy Consultant on Fortune 100 client implementations at Salesforce
UX Lead & Strategy Consultant on Fortune 100 client implementations at Salesforce
👋🏼 I’m Maile (MY’lay).
"THIS is what I've been doing!" was my epiphany when I first learned about UX and I've never looked back. It's not an exaggeration to say that UX is my calling.
As the UX Manager at Onfleet, a SaaS startup, I built a UX team from the ground up. I proposed, recruited, and hired the first UX team. I created UX roadmaps, led UX research, proposed data-driven design solutions, and worked closely and collaboratively with PMs, developers, Support and Success.
Now at Salesforce, I lead UX research, strategy, and design on our enterprise, Fortune 100 client projects as an Experience Architect on our Professional Services team.
Prior to UX, I worked as a graphic, apparel, and visual designer. I have been a people manager and/or created standard operating procedures in most prior roles.
More about me: I love Buddhist philosophy and mindfulness meditation, volunteering around the Bay Area, birding & hiking and just being in nature.
*When booking a portfolio review call, have a favorite case study ready for the call. Mahalo!
“My session with Maile was genuinely eye-opening. She gave me a clear, honest picture of the current tech industry and how the user researcher role is viewed right now. I couldn't have gotten anywhere else on the internet. I also understand how important it is to be proactive and confident in this role.”
“I really appreciated Maile's honest feedback about my materials and the current market. We identified a few things that might not be doing me any favors, which I plan to implement right away.”
“Maile truly advocates and champions users, and that user-centeredness really comes through in how she communicates. I had 2 sessions with her. The first was a portfolio review. She advised on the storytelling and also about the user interaction which was super insightful! I immediately booked a follow up session for the future. My second was an interview practice.”