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Maile Malin, mentor on ADPList

Maile Malin🇺🇸

UX Lead & Strategy Consultant on Fortune 100 client implementations at Salesforce

OverviewReviewsAchievements

About Maile Malin

UX Lead & Strategy Consultant on Fortune 100 client implementations at Salesforce

👋🏼 I’m Maile (MY’lay).

"THIS is what I've been doing!" was my epiphany when I first learned about UX and I've never looked back. It's not an exaggeration to say that UX is my calling.

As the UX Manager at Onfleet, a SaaS startup, I built a UX team from the ground up. I proposed, recruited, and hired the first UX team. I created UX roadmaps, led UX research, proposed data-driven design solutions, and worked closely and collaboratively with PMs, developers, Support and Success.

Now at Salesforce, I lead UX research, strategy, and design on our enterprise, Fortune 100 client projects as an Experience Architect on our Professional Services team.

Prior to UX, I worked as a graphic, apparel, and visual designer. I have been a people manager and/or created standard operating procedures in most prior roles.

More about me: I love Buddhist philosophy and mindfulness meditation, volunteering around the Bay Area, birding & hiking and just being in nature.

*When booking a portfolio review call, have a favorite case study ready for the call. Mahalo!

Expertise

DesignProduct ResearchUX DesignDesign OperationsService DesignProduct DesignInteraction DesignCustomer Experience (CX)UX TestingUX ResearchService Design ResearchBusiness Transformation

Sessions with Maile Malin

  • Whatever you'd like to discuss / general mentorshi (45 min): LMK what you'd like to review, discuss, etc.

What mentees say

“My session with Maile was genuinely eye-opening. She gave me a clear, honest picture of the current tech industry and how the user researcher role is viewed right now. I couldn't have gotten anywhere else on the internet. I also understand how important it is to be proactive and confident in this role.”

Karina Yang, QA Intern at Inline

“I really appreciated Maile's honest feedback about my materials and the current market. We identified a few things that might not be doing me any favors, which I plan to implement right away.”

Diana Runkle, Experience Design Leader at TBD

“Maile truly advocates and champions users, and that user-centeredness really comes through in how she communicates. I had 2 sessions with her. The first was a portfolio review. She advised on the storytelling and also about the user interaction which was super insightful! I immediately booked a follow up session for the future. My second was an interview practice.”

Kiki Marlam, UX Researcher | MS. HCI at Georgia Institute of Technology