United States

Customer Experience (CX)

UX Research

Service Design Research

Manaswini Ganti

Author | Speaker

Usability Testing

Public Speaking

Product strategy

Qualitative research

Communication

Collaboration

Critical-thinking

Empathy

Presentation skills

Stakeholder management

Accessibility

AI/ML

Content research

Human computer interaction

User research

Qualtrics

UserTesting

Strategies for maximizing your design internship or co-op program.

Getting the most out of my internship

How to set up the team for success by defining and measuring team's performance.

Choosing metrics and team goals

Best practices for running productive design critiques.

Running effective design critiques

Identify and define potential product problems and generating possible solutions.

Identifying problems vs solutions

Learn how to properly present your work and share ideas and opinions.

Presenting your work with impact

Tips on how to work and collaborate with designers.

Working with designers

Methods and models of exploring, deciding and delivering design.

Building a design process

Explore different generative and evaluative research techniques. User research synthesis and presentation.

Conducting good user research

Navigating the working relationship with PM's and engineers as a designer.

Working with product and engineering

How to create personas, and leverage them in design.

Creating and leveraging user personas

How to conduct interviews, what to ask, and how to analyze your results? (eg. user interview)

Conducting effective customer interviews

Navigating micro-aggression, getting paid what you are worth and finding a community.

Being a woman in tech

Product & Experience Strategy Lead at OneMain Financial, where I guide research and insights across the end-to-end customer journey from application to servicing and collections. My work focuses on uncovering trust gaps, reducing friction, and enabling teams to make faster, more informed product decisions that drive both user and business impact.

Independent AI/Tech Product Inclusion & Strategy Advisor

Most products don’t fail because of bad features. They fail because people don’t trust them, don’t see themselves in them, or don’t feel confident using them.

I work at that intersection.

I’m an AI and Product Strategy Advisor with 12+ years of experience across global product teams helping organizations move beyond usability to build products that are intuitive, inclusive, and trusted.

My work focuses on:
	•	AI trust, ethics, and real-world adoption
	•	Inclusive design and “Designing for Belonging”
	•	Behavioral friction across product journeys
	•	Translating research into business and product strategy

Manaswini Ganti🇺🇸

About Manaswini Ganti

Expertise

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