Marc Chataigner (PhD)🇭🇰
Assistant Professor of Practice at HK PolyU
About Marc Chataigner (PhD)
Assistant Professor of Practice at HK PolyU
Bonjour, I bring 20 years of experience in Service Innovation and Digital Transformation across the UK, Japan, France, and China. I specialize in Service and UX Design, Product Research, Strategy and Roadmap.
My expertise lies in human-centered innovation and inclusive transformation, to help public and private organizations tackle complex challenges in customer experience, operational excellence, platform product management, and systems design. I have a proven track record in stakeholder engagement and cross-disciplinary leadership, working with esteemed organizations like EY, bp, NHS Digital.
I can help you with winning at stakeholder engagement improving creative workshop design approaching your product strategy reflecting on your design ops
Let’s have a chat, I'd love to hear more about you!
Expertise
Sessions with Marc Chataigner (PhD)
- Mentorship Session (30 min): Mentorship session
- Portfolio Review & Revamp (20 min): In this mentorship session, we will dive deep into your existing portfolio to identify strengths and areas for enhancement. Our discussion will focus on elevating the visual appeal of your work while ensuring that the content is organized in a way that resonates with your target audience. We will explore effective strategies to showcase your unique design style and product research skills, helping you present your projects in a compelling manner. Together, we will revamp your portfolio to create a powerful tool that not only captures attention but also significantly boosts your chances of securing dream projects or job opportunities. Join us for a transformative experience that emphasizes your potential and sets you on a path to success.
- Service Design & Data to Enhance Decision-Making (20 min): In this mentorship session, participants will dive deep into the intersection of service design and data to elevate decision-making processes. Through engaging discussions, we will explore how design thinking can transform the way we gather and analyze data, ultimately leading to more informed choices. The session will highlight key techniques for recognizing cognitive biases and understanding their impact on decision quality. Our mentor will share valuable insights drawn from extensive experience in product research, providing practical strategies to harness data effectively. As we navigate through real-world examples, participants will learn how to create a more user-centered approach to decision-making, ensuring that insights derived from data not only inform but also inspire innovative solutions. This collaborative environment will foster open dialogue, allowing participants to share their unique challenges and receive tailored guidance on enhancing their
What mentees say
“Marc is really patient and his feedback helps me to structure the messy work experience into structures. The guidance he gave also brings me courage and a plan to prepare for my career growth. Highly recommend!”
“Underrated design mentor who has lots of experiences to share. He is wise and a true problem solver. Awesome session!”
“Was so helpful talking to Marc about doctoral research and the academic career path. He gave me pointers that will shape my approach to work and help me make strategic decisions on my journey.”