

Service & Experience Designer at DigitalService des Bundes
Service & Experience Designer at DigitalService des Bundes
A seasoned Design Leader, I have worked along the entire spectrum spectrum that spans from Service to User Experience & Product Design.
Since the mid 2000's, I have lead and build design teams, in-house and as a consultant, in Germany, the USA and Australia. I have collaborated with organisations and startups in Finance, Insurance, Professional Services, Transportation and the Public Sector.
Due to all the above, I have an impressive failure record to tap into, guiding mentees to navigate their own waters.
โMarco was very generous and transparent about sharing his experience and drawing parallel lessons so that I could learn from. Despite the tough and challenging market for junior, he confirms that staying open-minded, pragmatic, while being focused, still remain as the key to the next step.โ
โMarco was very inspiring and motivating! I felt energised after talking to him. He answered my questions and also gave some tips. I especially liked the format of the session: he asked insightful, reflective questions to better understand my situation and guide me toward my own answers. I also appreciated that he took the time to review my profile before the sessionโ
โMarco was friendly and overall, a really nice person to talk to. He provided me an insider information about the Industry based on his experience and, managed to connect me with own personal connections, based on my needs. Thanks a lot, Marco!โ