United States

Study Abroad (Fall 2011)

Bachelor of Fine Arts (B.F.A.)

Margo Janssen

Senior Product Designer

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Making remote and globally distributed teams work for you and your needs.

Working remotely

Learn essential burnout prevention techniques and replenish physical and emotional energy.

Managing burnout

Talk to people who have learned to manage their imposter syndrome.

Dealing with imposter syndrome

Navigating micro-aggression, getting paid what you are worth and finding a community.

Being a woman in tech

Get actionable feedback on your resume or portfolio.

Resume and portfolio review

Practice HR, technical and behavioural interviews with mentors.

Practice mock interviews

How to ask for a promotion and negotiate for salary raise?

Negotiating a job offer

Best practices for running productive design critiques.

Running effective design critiques

Manage team expectations and get the most out of your meetings.

Running effective meetings

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Methods and models of exploring, deciding and delivering design.

Building a design process

Explore different generative and evaluative research techniques. User research synthesis and presentation.

Conducting good user research

Ways and resources to improve your design skills.

Improving design skills

Navigating the working relationship with PM's and engineers as a designer.

Working with product and engineering

Ways to provide constructive feedback to team members.

Giving effective feedback

Best practices for documenting projects, epics, and stories

Writing product requirement documents

* Built the foundation for the ux design discipline and defined fundamental ux product strategy for the account security business unit. 

* Designed sustainably for the scaling and growth of our products per our roadmaps and overarching business goals.

* Mentored new ux design hires to ensure their success within the business unit. 

* Products include Verify and Lookup API+web app products for the B2B2C market in the Twilio console.

* Redesigned the consumer market 2FA native mobile app product, “Authy”. Actively working with my team to define the consumer strategy growth plan and architecting the product experience to be the best 2FA app in the market for millions of global users.

* Lead product designer for the product strategy, vision, and ux of the CRM (customer relationship management) offering of the TE product. 

* Conducted competitive research, persona establishment, user interviews, usability analysis of the existing product, onsite observations with customers, established success metrics with the PM, and more to bring this product to a state where it could start to compete with other CRM’s such as salesforce and hubspot but for small sized financial institutions.

* Partnered with a product manager to conduct and lead market + existing customer research for the new Code42 product Incydr - focused on detecting and alerting companies of instances of insider data breach risk. Used this research to concept and create initial product design wireframes, mocks, workflows, user journeys, and sketches for this new product idea that supported this new market pivot of the company. 

* Supported the product ux and marketing design needs of the company’s flagship cloud based backup software product Crash Plan. 

* Deliverables included but we’re not limited to persona documentation/research, journey mapping, workflow documentation, competitive analysis, heuristic analysis, and more.

* Worked on 3M's bCom site - 3M's  e-commerce portal website for 3M distributors across a global scale. 

* Worked with the team to deliver ux MVP feature designs for bCom as it was a responsive website used in 245 countries and is displayed in 22 languages.

* Successfully provided quality ux solutions designed around multiple technical constraints and considerations for a global audience.

* UI designer working within the Legal UX team to concept designs for a new web responsive case management software product - meant to scale from small legal organizations to large enterprise legal organizations.

* Successfully defined core patterns and components of the products design system with the design system team.

Product Designer on the in-house Neuro-Modulation UX team that worked in conjunction with the product design company Sequence. Our department worked on 4 different applications for surgeons facilitating Medtronic products that served as therapies for various diseases/conditions utilizing the human neurological system. 

Roles and responsibilities included:  
- Delivered UX/UI assets and user work flows to 60+ software developers across 5 scrum teams.  
- Assisted in creating a UX Branding System for our products/department alongside Sequence and our internal software team. Worked exclusively in the Medtronic style guides created by the branding company Sequence. 
- Facilitated the design and maintenance of developer based style guides, icons &, animations.
- Provided ux deliverables such as annotated wireframes, animations, & prototypes.
- Guided internal product design for our applications to maintain visual/interactive integrity of our branding and end user experience.

Jr. Art Director for FLM+ agency in Minneapolis, MN (8 months)
Jr. Art Director for AVEDA in house in Minneapolis, MN (2 months)
Art Director Intern for Red Door Interactive in San Diego, CA (3 months)

Margo Janssen🇺🇸

About Margo Janssen

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Sessions with Margo Janssen