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Marina Rico Sánchez-Mateos, mentor on ADPList

Marina Rico Sánchez-Mateos🇩🇪

Senior Strategic Service Designer at MEWS

OverviewReviewsAchievements

About Marina Rico Sánchez-Mateos

Senior Strategic Service Designer at MEWS

Hi, I’m Marina, and I bring 10 years of experience as a Senior Strategic Service Designer. My expertise lies in service design, with my work extending across strategy, innovation, design thinking, facilitation, and organizational transformation—offering a holistic approach from insights to implementation. I’ve led cross-functional teams on large-scale projects, delivering impactful results across industries such as pharma, oil and gas, education, fashion, and more. My experience includes seven years in consultancy at Designit, two years helping establish Adidas' first-ever service design practice, and now I’m working at Mews, a dynamic software scale-up in the hospitality industry.

I currently mentor people in the Nova Talent community, supporting them through career transitions, negotiating new positions, and gaining clarity when they feel stuck. I excel at facilitating complex processes, bridging the gap between business and customer needs, and driving creativity and strategic thinking.

Book time with me if you’re looking for help with:

Portfolio reviews Career advice and salary negotiation Design critiques Facilitation techniques and stakeholder management Strategic thinking and project management

Expertise

DesignService DesignUX DesignCustomer Experience (CX)Project ManagementUX ResearchService Design ResearchBusiness TransformationProduct strategyQualitative researchCommunicationProblem-solving

Sessions with Marina Rico Sánchez-Mateos

  • Mentorship Session (30 min): Mentorship session