Egypt

Customer Experience (CX)

Technical Product Management

Data Product Management

QA Engineer

Development Operations

Data Analysis

Business Transformation

Postgraduate Diploma

Marwa Ali Eissa

Applications and Software Development Manager

Statical Analysis

Prototyping

Empathy

Project management

Advanced data analytics

Business intelligence

Data visualisation

Database management

Integration Testing

Unit Testing

Product roadmap

Postman

Python

GitHub

Java

JavaScript

Jira

Jupyter Notebook

Confluence

PowerBI

REST API

Selenium

•	Lead the development  efforts for the platform level systems that support all of financial services related functionalities including treasury, e-payments, risk management and credit / loan management.
•	Implement the short, medium & long terms goals related to ABA strategy for digital transformation .
•	Ensure Financial Regulatory Authority (FRA) regulations related digital transformation & technology are implemented .
•	Develop, communicate, and control the IT policies and procedures ensuring employees conformance to the approved regulations.
•	Use ITIL knowledge to create process & agile methodologies .
•	Determine and adapt business requirements to IT solutions that support the business needs.
•	Study the Gap analysis of needs against available functionality.
•	Document & suggest processes for different departments to improve productivity or efficiency of processes.
•	Facilitate adoption of e-payment channels.
•	Identify & drive partnerships with potential partners such as payment networks, financial services providers, or telecom operators, etc. 
•	Identifying and implementing technology trends that will be able to support the future success of the business. 
•	Manage and Plan the upgrade of Oracle Applications & Database.
•	Develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.
•	Develop statement of work and deliverable .
•	Design , analyze and improve Metris/KPIs for projects and processes for organizational reporting.
•	Monitor trends in data and identify improvement areas for organization.
•	Analyze and prepare budgets for the growing needs of the organization’s IT infrastructure, while at the same time upgrades current status, and makes recommendations for improvement.
•	Develop and maintain a Business Continuity Plan/Disaster Recovery Plan.
•	Identify critical threats & mitigation strategies.
•	Make presentations to management on project updates, project cycle, and expected results.

•	Manage and supervise the daily processing, development, and maintenance of IT operations and/or modules.
•	Coordinated with other teams to ensure smooth delivery of the project.
•	Provided assistance and guidance to team members on development areas.
•	Ensure that all projects are delivered on-time, within scope and within budget
•	Develop a detailed project plan to track progress.
•	Ensure resource availability and allocation.
•	Report and escalate to management as needed
•	Create and maintain comprehensive project documentation
•	Lead technical team for analysis, design and development of a comprehensive Client – Server Micro finance ERP application using Oracle12c/11g/10g, specially developed for the Micro finance Institutes  to automate their workflow and track loan processing. 
•	Lead technical team for design and build a comprehensive Client – Server Risk Management application for MFIs to Identify and prepare for threats , risk assessment, make contingency plans, explore strategies for developing and maintaining robust alternative plan.
•	Design and develop Oracle/Java app help setup external connection with Fawry e-payment platform to improve the customer experience & operational efficiency.
•	Develop Certificate-Based Authentication / digital signature of an identification token with a management platform that makes it easy for administrators to issue certificates to new employees, renew certificates and revoke.
•	Manipulated data using pivot tables, pivot charts and macros.
•	Developed analytical reports and represent large, complex set of data through visual representation 
•	Leveraged analytics and visualization  tools to present information in away that drives fact based decision making

Oracle Development (Forms & Reports ) 
Java Programming 
UML
J2EE

•	Responsible for the analysis of project requirements, development and maintenance of software specifications and design documents, as a member of the project development team.
•	Develop, test, debug and implement code for existing or new applications, components and functionality to agreed time, quality and cost.
•	Responsible for all procedural and code documentation on assigned projects.
•	Assisted in the post -implementation, troubleshooting of new applications and
applications upgrade analyzed system vulnerabilities.
•	Involving in designing data flow diagrams, ERDs, use case diagrams, process flow diagrams.
•	Perform design and development of Oracle custom applications according to project requirements.
•	Develop Stored Procedures, Functions, Views Packages and Triggers using Oracle SQL and PL/SQL.
•	Designed, built, tested and support 70+ interfaces, Oracle Reports and Forms 10g
•	Provided knowledge transfer and mentoring to new and junior team members.
•	Performed data analysis and validation to ensure the integrity of client financial reports.
•	Monitored and resolved SQL performance issues for multiple applications, reporting systems and dashboards.

Marwa Ali Eissa🇪🇬

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