Matt Gardner🇨🇦
CoFounder and Executive Director of Customer Success & Support at RouteThis
About Matt Gardner
CoFounder and Executive Director of Customer Success & Support at RouteThis
As the founder of Videostream and RouteThis, I bring a robust background in Product Development and Sales/Business Development, with a strong emphasis on Customer Experience (CX) and Customer Success Management. My journey includes the conception and design of an innovative application that has captivated 5 million users and generated significant revenue.
I have successfully developed a B2B product that is now trusted by Fortune 100 and Enterprise companies globally. I understand the challenges that businesses face in enhancing customer experience and ensuring customer success, from product adoption to user engagement and retention.
As a mentor, I am here to help you navigate the complexities of building customer-centric products and strategies. Whether you’re looking to improve your product design, enhance customer satisfaction, or drive sales growth. I have an deep focus on Customer Success and Support in my current role, focusing on proactive and the use of AI in CS.
In my spare time I have 2 side businesses for fun: a sticker store where I design and make stickers, as well as a 3d printing shop for custom sports figures.