

Senior UX Researcher at Backbase
Senior UX Researcher at Backbase
I'm a Senior UX Researcher currently working for Backbase, leading FinTech UX research across retail banking and wealth. Previously I led research at Credit Suisse where I focused on sustainability and diversity & inclusion while co-managing a UX Lab. In the past I've worked in research areas such as education and medical technology. My portfolio is located here: mattihicks.com.
I have a lot of experience mentoring researchers and designers inside of the companies I've worked for, and want to broaden my scope by helping people externally.
“Matti was really hot when looking through my case study in order to prepare for my interview, he gave me great feedback, and recommendations, he also helped me to think through some possible interview questions that I wasn't ready for, so that helped me a lot. Thank you very much!”
“I just had a very productive session with Matti. I had two main topics and got actionable feedback and direction on both of them. So now my path is way more clear for me. Thank you very much Matti.”
“Very kind, reassuring and helpful”