Taiwan

UX Design

Design Operations

Product Design

Customer Experience (CX)

Interaction Design

Project Management

UX Research

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User Experience / Product  Designer

Usability Testing

Prototyping

Qualitative research

Communication

Collaboration

Problem-solving

Time management

Critical-thinking

Empathy

Team player

Organisation skills

Presentation skills

Customer service

Conflict resolution

Stakeholder management

Leadership

Project management

Negotiation

Design systems

Email writing

Human computer interaction

User research

Product roadmap

Pandas

Adobe XD

Axure

Balsamiq

Figma

HTML

Miro

Notion

Mural

Information architecture

Product strategy

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Learn essential burnout prevention techniques and replenish physical and emotional energy.

Managing burnout

Navigating micro-aggression, getting paid what you are worth and finding a community.

Being a woman in tech

Understand the process of training, motivating and directing your team members.

Managing people

How to create a positive workplace culture that drives collaboration and productivity?

Fostering a good team culture

Strategies for maximizing your design internship or co-op program.

Getting the most out of my internship

Tips for transitioning into a new role or company.

Changing roles

How to successfully prepare and position yourself for a job promotion?

How to get promoted

How to think about design career paths and what progression looks like for designers?

Design career path

Learn the career path and progression for product managers.

Product management career path

Best practices for running productive design critiques.

Running effective design critiques

How to define and execute a successful launch and managing stakeholders expectations. (eg. MVP)

Launching new products or features

Methods of prototyping and solution validation. When to use which kind of prototype (eg. Webflow, Notion, etc)

Prototyping methods and tips

Manage team expectations and get the most out of your meetings.

Running effective meetings

Identify and define potential product problems and generating possible solutions.

Identifying problems vs solutions

Learn how to properly present your work and share ideas and opinions.

Presenting your work with impact

Tips on how to work and collaborate with designers.

Working with designers

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Methods and models of exploring, deciding and delivering design.

Building a design process

Managing being the only designer at your company and working with non-designers.

Being the only designer

Explore different generative and evaluative research techniques. User research synthesis and presentation.

Conducting good user research

Ways and resources to improve your design skills.

Improving design skills

Navigating the working relationship with PM's and engineers as a designer.

Working with product and engineering

How to create personas, and leverage them in design.

Creating and leveraging user personas

Ways to provide constructive feedback to team members.

Giving effective feedback

Tips on how to work and collaborate with engineers and developers.

Working with engineers

What is a successful user onboarding flow and how to achieve it?

Onboarding new users

Best practices for documenting projects, epics, and stories

Writing product requirement documents

How to conduct interviews, what to ask, and how to analyze your results? (eg. user interview)

Conducting effective customer interviews

- Assisted the founder in defining the product vision and value, identified bottlenecks, and repositioned product goals to align with strategic objectives.

- Organized and hosted user focus groups to gain deep insights into user perspectives, validated product concepts, and refined the product direction accordingly.

- Developed UX architecture and defined measurement metrics for design execution, delivering design specifications from low-fidelity to high-fidelity.

Mentor for junior to senior UX designer, career advice, project execution, design planning and strategy.

- Defined UX strategy and delivered UI with the product manager for a new product in an emerging market. The product gained positive feedback and became a business focus as one of the company's key strategies for the next few quarters. (Risk Insight, Executive Dashboard @ VisionOne) 

- Designed an app for security experts to resolve advanced security threats. The app is a critical feature and selling point of the Platform. (Workbench @ VisionOne) 

- Facilitated the UX team to align with the company's strategy and worked with the feature team to realize DevOps transformation by adopting new design tools and simplifying design processes.

- Designed a security platform which contains several tools such as a security log search engine, network map, and system log diagnosis tool for security experts. (Code name: Luwak) 

- Designed a tool for SOC security engineers/operators to handle day-to-day threat event for their customers. This tool later became the foundational tool for a brand new business line. (Feature name: Workbook@Luawak; New business: Managed Detection and Response service, MDR) 

- Designed a Query Builder by transforming the search syntax into an easy-to-query tool to empower our users to play with massive data and gain insights from the search results. 

- Redesigned a Security Network Map to help security analysts explain detected events. This feature was later adopted in another platform and became a key selling point." (Workbench @ VisionOne)

- Managed a cross functional UX team (12 people) which was responsible for 70% of enterprise products.
- Refined and formalized the enterprise UX design process as the infrastructure to enhance overall design quality.

- In charge of various enterprise products including flagship products, incubation products, and support tools. 
- Created UI standard for enterprise product line and service modules.

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