United States

UX Research

Service Design Research

Bachelor of Technology (BTech)

Meera Ramachandran

Sr. Product Designer

Communication

Collaboration

Problem-solving

Presentation skills

Figma

• Collaborated with research scientists & technical specialists to create UX roadmaps for architectural planning.
• Developed UX processes helped institutionalize UX principles in the company.
•  Identified new features for Lincoln 2020 by facilitating workshops with cross-functional teams. 
• Co-led generative research studies to define and prioritize 12 key Lincoln experiences for 2020.

•	Co-led cross-functional teams to deploy optimal placement and layout of cockpit controls for next generation Lincoln vehicles.
•	Recommended strategies to prevent inadvertent actuation of push-to-start button based on user research and benchmarking to address recall of 12,000 vehicles.
•	Executed study plans to evaluate the usability of 16 benchmark vehicles.
•	Refined and maintained various corporate-level ergonomic requirements.
•	Co-ordinated benchmark vehicles for set-up, measuring and analyzing the legibility of displays across multiple vehicles within demanding timelines.
•	Assessed the feasibility of proposals to implement rotary knob phone system.

o	Prepared interaction designs and UI prototypes for user stories based on requirements and acceptance criteria.
o	Presented UX design concepts in meetings, captured feedback and redesigned as needed.
o	Facilitated, observed and analyzed results of various usability studies evaluating new features of the software.
o	Developed a user profile report upon field observation of an end-user interacting with Ansys 15.0.
o	Created medium-fidelity mockups using Adobe Fireworks for usability testing on the user interface workflows.
o	Sketched, created and refined polished pixel-perfect icons and visual design assets.

o	Evaluated the usability of the in-house project management application using discount usability techniques such as card sorting, heuristic evaluations and online surveys.
o	Developed scenarios and use cases for high, medium and low frequency user tasks of the project management application.
o	Managed and maintained Department of Labor’s web content change requests using Microsoft SharePoint.
o	Published day-to-day content changes for the Employment, Training and Administration webpage using HTML.
o	Perform quality assurance of web pages by applying principles Section 508 compliance for accessibility for the Department of Labor website.

o	Designed an interactive iOS-based cognitive aid that helps physicians identify causes of cardiac arrest.
o	Employed needs assessment techniques such as card sorting, field observation to analyze the causes for cardiac arrest and developed metrics to measure those needs.
o	Incorporated user-centered design methodology to design a proposed alternative that is dynamic and context-sensitive.
o	Collaborated with physicians at MUSC (Medical University of South Carolina) and conducted a usability research study on 11 resident physicians in simulated cardiac arrest scenarios to evaluate the new design.
o	Conducted quantitative and qualitative analysis of data and inferred that the proposed alternative cognitive aid resulted in significantly less number of unnecessary steps.

Provided implementable and cost-effective solutions for 8 out of 64 problems of the paint on rear axle assembly.

Researched machine break down times by interviewing line workers. Proposed a new face plate design with built-in locking mechanism to reduce lead time by 43% for face grinding machine. Identified the reasons for rejections of parts by observation and proposed sensors to detect overturned parts in conveyor belt, implementing poke-yoke by introducing sensors in conveyor belt.

Meera Ramachandran🇺🇸

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