United Kingdom

Product Design

UX Design

UX Testing

UX Research

Master’s Degree

Summer School

Bachelor’s Degree

Melonnie

Principal Product Designer

Collaboration

Problem-solving

Time management

Critical-thinking

Empathy

Leadership

Analytical skills

Figma

Miro

Sketch

I led the design of the Mercedes me Service app. The app is a one-stop-shop that caters to all the service and maintenance needs of Mercedes-Benz car owners.

My work included conducting research, building simplified designs on an underlying complex architecture, setting up UX metrics, conducting usability evaluations and helping set up the customer experience for a global product.

Luxoft is an IT services company that is primarily focusing on the automotive sector. I worked on a couple of projects wherein I was responsible for designing the interaction flows of certain applications in the headunit of Mercedes-Benz cars.

• I successfully worked on and managed 6 domains in an agile project.
• I played a crucial role in defining the internal process for the project.
• I proactively written several macros and scripts to automate different processes.
• I developed an on-boarding plan and also acted as a mentor to new employees.

EIT Digital is European non-profit organization. I worked on two different projects in the field of citizen participation.

• I worked with a research team in UC Berkeley (U.S) to redesign an online citizen participation platform. I conducted interviews with subject matter experts and users to identify potential pain points. 
• Once the redesign was implemented the engagement level on the platform increased by 40%. I further conducted usability studies to reiterate on the designs. 
• I also worked with an organization called Mission Publiques (France) to design the process for face-to-face citizens debate.	
• I also mapped out the user journeys for the different stakeholders that helped in identifying the interaction points where technology could help making the process efficient and less prone to human error.

Solu was a Helsinki based startup that was redesigning the computer for the internet era. I did my internship as part of my master's program at Aalto University with them.

• I worked on the idea conceptualization and design of certain features in their custom built operating system.
• I wrote my thesis on how Solu computers were a new approach to social computing.

CogBooks is an edtech startup that uses machine learning algorithms to personalize the content for university students.

• I started off as the only designer in the company and I was responsible for all  the product related decisions.
• I designed the concepts for an authoring tool based on the requirements of the users. I conducted a competitor analysis prior to that, in order to develop a strategy for the design direction.
• I visualized the different learning paths based on the underlying algorithm and accordingly designed a simplified user interface for the students.
• I worked closely with the clients in universities and constantly received positive feedback  for the simplified redesigns.
• I created the specifications document for the development team and worked with them closely throughout the development process.

HeyMath is an edtech startup that develops applications and games to make learning maths. a fun experience for school children.

• I developed a concept for an online teacher platform where teachers from all over the world, could access information on new technology and evolving pedagogical methodologies.
• I helped improve the usability of some of their existing applications and developed new designs for them.

Infosys is a multinational IT services company. My projects were primarily based in the Telecommunication domain.

• I developed ERP platforms using BMC Remedy Software that helped companies interact with their customers more efficiently.
• I created shell scripts to automate certain maintenance tasks on the server that was otherwise being carried out by team members as part of a routine check.
• I developed SQL scripts for a massive database migration project.
• I created a knowledge database (self-initiated) for teammates to handle recurring issues.

Melonnie🇬🇧

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