

Senior UX Researcher II at Microsoft
Senior UX Researcher II at Microsoft
Mengjun is an accomplished mixed-methods UX Researcher with 7+ years of industry experience across B2C and B2B spaces, and with 6+ years of applied research experience in academia.
Currently, she works at Microsoft as a Senior UX Researcher II, leading research for AI products in Monetization. She has worked as a Lead UX Researcher at Sony PlayStation and Meta. At PlayStation, She led research for the Monetization org, and scaled a research function by building up research processes, hiring, leading and mentoring other researchers. At Meta, she worked on both Advertiser products (Partner Analytics) and consumer (Subscriptions, Game Store, Instagram Ads) experiences.
Her research has impacted organizational strategies and product roadmap for both consumer and enterprise products. She has worked on some very complex and ambiguous spaces. Before Meta, she worked at Walmart, and Microsoft. She is fluent in a variety of research methods including interview, survey, ethnography/fieldwork, concept testing, and usability testing. Her research led to concrete product impact and oftentimes strategic impact that shifted product directions and vision. She closely and successfully collaborated with cross-functional partners such as Designers, Product Managers, Engineers, Data Scientists.