United States

UX Design

Graphic Design

UI/ Visual Design

Branding and Identity Design

Design Operations

Service Design

Content Design

Product Design

Customer Experience (CX)

UX writing

Branding

Interaction Design

UX Testing

UX Research

AI Design

✊🏿🏳️‍🌈 Diversity & Inclusion

Mesrop Janoyan

Senior Experience Design Architect

Usability Testing

Typography

Quantitative research

Public Speaking

Product analytics

Product strategy

Prototyping

Qualitative research

Communication

Collaboration

Problem-solving

Critical-thinking

Empathy

Organisation skills

Presentation skills

Conflict resolution

Stakeholder management

Leadership

Project management

Analytical skills

Accessibility

Brand strategy

Conversational AI

Chatbot

Content research

Content strategy

Data visualisation

Design systems

Human computer interaction

Information architecture

User research

Product roadmap

Salesforce

SurveyMonkey

Typeform

UserTesting

Webflow

Zeplin

Adobe Illustrator

Adobe Photoshop

Adobe XD

Affinity

Airtable

Asana

Axure

Balsamiq

Blender

ChatGPT

Figma

Framer

HTML

InVision

JavaScript

Jira

Lucidchart

Mailchimp

Miro

Monday

Notion

Adobe Creative Suite

Adobe After Effects

Confluence

Google Analytics

Sketch

Mural

Validately

UserZoom

Team player

Brand positioning

Relationship management

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Making remote and globally distributed teams work for you and your needs.

Working remotely

Learn essential burnout prevention techniques and replenish physical and emotional energy.

Managing burnout

Talk to people who have learned to manage their imposter syndrome.

Dealing with imposter syndrome

Understanding factors that lead to a motivated team - recognition, communication and more.

Keeping team members motivated

How to create a positive workplace culture that drives collaboration and productivity?

Fostering a good team culture

Steps to building and maintaining a strong, cohesive and effective team.

Building an effective team

Learn the tips to successfully manage a team in a remote environment.

Managing a remote team

How to maintain trust, commitment, accountability deliver results while handling conflict

Avoiding common dysfunctions

How to determine what is a good balance of skill sets for your organization's needs

Building balanced teams

Strategies for maximizing your design internship or co-op program.

Getting the most out of my internship

Tips for transitioning into a new role or company.

Changing roles

How to successfully prepare and position yourself for a job promotion?

How to get promoted

How to ask for a promotion and negotiate for salary raise?

Negotiating a job offer

How to think about design career paths and what progression looks like for designers?

Design career path

Get actionable feedback on your resume or portfolio.

Resume and portfolio review

Practice HR, technical and behavioural interviews with mentors.

Practice mock interviews

Talk to people who've broken into the tech industry and learn their stories.

Breaking into tech

Best practices for running productive design critiques.

Running effective design critiques

How to define and execute a successful launch and managing stakeholders expectations. (eg. MVP)

Launching new products or features

Methods of prototyping and solution validation. When to use which kind of prototype (eg. Webflow, Notion, etc)

Prototyping methods and tips

Manage team expectations and get the most out of your meetings.

Running effective meetings

Identify and define potential product problems and generating possible solutions.

Identifying problems vs solutions

Learn how to properly present your work and share ideas and opinions.

Presenting your work with impact

Tips on how to work and collaborate with designers.

Working with designers

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Methods and models of exploring, deciding and delivering design.

Building a design process

Managing being the only designer at your company and working with non-designers.

Being the only designer

Explore different generative and evaluative research techniques. User research synthesis and presentation.

Conducting good user research

Ways and resources to improve your design skills.

Improving design skills

Navigating the working relationship with PM's and engineers as a designer.

Working with product and engineering

How to set up product analytics and metrics to track success?

Leveraging Product Analytics

How to create personas, and leverage them in design.

Creating and leveraging user personas

Ways to provide constructive feedback to team members.

Giving effective feedback

How to define an ambitious product vision and how to best communicate it to stakeholders?

Creating a product vision

Tips on how to work and collaborate with engineers and developers.

Working with engineers

What is a successful user onboarding flow and how to achieve it?

Onboarding new users

Best practices for documenting projects, epics, and stories

Writing product requirement documents

How to conduct interviews, what to ask, and how to analyze your results? (eg. user interview)

Conducting effective customer interviews

Build is a digital product development firm within Slalom, a global business and technology consulting company

• Led project discoveries and experience design architecture on client engagement programs across multiple enterprise digital products while managing and mentoring user experience design teams

• Design, facilitate, and develop educational resources for creative workshop sessions which help internal and clients teams with ideation, creative problem-solving, team-wide consensus-building

Reel is a web service rethinking the way people shop online, making large purchases easier and more accessible to everyone

• Designed a branded, intuitive user experience for a complex ecommerce web app through user-centric, data-driven design methodologies, which led to a significant net-promoter score increase

• Designed, documented, and managed the implementation of an accessible, responsive, and scalable design system by collaborating with visual designers, developers, and stakeholders

NBCUniversal's Creative Content Protection Department is responsible for reducing online copyright infringements of its creative property

• Led the Creative Content Protection team in redesigning, testing, and prototyping a suite of seven responsive dashboard web apps with a fluid user experience and a consistent visual design system

• Collaborated cross-functionally with executives, managers, analytics, developers, and legal counsel to collect requirements, verify design feasibility, and ensure viable product development

Ignite is a multiplatform virtual private network (VPN) venture by engage:BDR, a cross-device display and video advertising company

• Designed and implemented the brand identity and style guide for a white-label product and led user experience, user interface, and interaction design on mobile, desktop, and web platforms

• Conducted extensive user research to validate existing market research and gain a deeper understanding of user motivations, market opportunities, and direct and indirect competition

Pink Hat is a creative agency providing research, workshop, product design, and branding services (formally Pixel Nerd Studio)

• Design digital products, interfaces, and systems through user-centered design methods for a variety of clients, including Neatery Tea Bar, Livorno, LIF, AuthVia, The Toro Company, and NUE Mask

• Design and facilitate digital and in-person creative workshops to align teams, contribute to strategic decisions, and educate stakeholders on the value of the human-centered design process

Ideal is a boutique ecommerce agency providing digital marketing solutions to a wide range of clients in the luxury jewelry industry

• Oversaw 50+ accounts, conducted project kickoff meetings, mentored junior designers, managed the development team, and cultivated trusting client relationships through design education

• Introduced new agency-wide user experience design standards, allocated design resources, set up team members for success, and met tight client deadlines by setting clear and measurable goals

• Provided comprehensive, creative print solutions to a variety of customers while developing and managing strong, long-term relationships with local businesses and enterprise clients

• Oriented, trained, and coached new and existing employees and acknowledged and awarded on multiple occasions for providing exceptional customer service and print solutions

• Contracted for a variety of branding, marketing, packaging, illustration, and interface design projects and trained in-house employees in Adobe Creative Suite and design maintenance

• Provided clients with creative direction, concept development, and professional consultation on effective use of grid, color, typography, iconography, layout, and design accessibility

• Designed the visual identity system for JK Invitational World Taekwondo Championship, including the event logo, posters, application forms, and other marketing assets and media

• Redesigned the student sign-in system to be more efficient, accurate, and more accessible to young, disabled, and neurodiverse students through iterative user testing

• Designed, developed, and managed the brand identity and style guide and designed various marketing and promotional media such as posters, brochures, catalogs, calendars, and merchandise

• Amended, managed, and developed company marketing assets and fully redesigned internal documents to be more efficient, clear, and accessible to people of all abilities

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