

Senior Service Design Consultant at UK's Department for Environment
Senior Service Design Consultant at UK's Department for Environment
Seasoned UX professional with a track record of mentoring user researchers and service designers.
The longer version: • 15 years of user-centered design (UCD) experience across different sectors with a focus on complex services – from healthcare and financial services, to dissemination of statistics and the national prison service in the UK • Comprehensive experience in working with different disciplines - from government policy advisors, scientists and oncologists to engineers, founders and CEOs • Experience in conducting research with vunarable user groups • Experience in several global markets - UK, US and the EU
My coaching style is based on Gestalt therapy principles, focusing on developing self-awareness by being present in the here and now. It's a very lively, spontaneous and creative approach.