United States

UX Design

UI/ Visual Design

Design Operations

Service Design

Product Design

Customer Experience (CX)

Interaction Design

UX Testing

UX Research

Service Design Research

UX Engineering

Design Systems

Systems Design

Bachelor of Commerce (B.Com.)

Michael Garas

Senior UX Strategy Lead | Senior Management

Senior UX Strategy Lead | Senior Management, FSSBU Capgemini Senior UX Strategy Lead | Senior Management, FSSBU Capgemini C

Communication

Collaboration

Problem-solving

Time management

Critical-thinking

Empathy

Team player

Organisation skills

Presentation skills

Customer service

Conflict resolution

Stakeholder management

Leadership

Negotiation

UserTesting

WordPress

Adobe Illustrator

Adobe Photoshop

Adobe XD

Amplitude

ChatGPT

Figma

Framer

Jira

Miro

Adobe Creative Suite

Google Analytics

Sketch

Balsamiq

Project management

Public Speaking

Analytical skills

Conversational AI

Business intelligence

Design systems

Human computer interaction

Information architecture

User research

Usability Testing

Quantitative research

Prototyping

Product strategy

Qualitative research

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Making remote and globally distributed teams work for you and your needs.

Working remotely

Learn essential burnout prevention techniques and replenish physical and emotional energy.

Managing burnout

Understanding factors that lead to a motivated team - recognition, communication and more.

Keeping team members motivated

Understand the process of training, motivating and directing your team members.

Managing people

How to create a positive workplace culture that drives collaboration and productivity?

Fostering a good team culture

Steps to building and maintaining a strong, cohesive and effective team.

Building an effective team

Learn the tips to successfully manage a team in a remote environment.

Managing a remote team

How to maintain trust, commitment, accountability deliver results while handling conflict

Avoiding common dysfunctions

How to determine what is a good balance of skill sets for your organization's needs

Building balanced teams

Decision making as a software engineer or lead - how to become better at making the right choices

Making better tech choices

Strategies for maximizing your design internship or co-op program.

Getting the most out of my internship

Tips for transitioning into a new role or company.

Changing roles

How to successfully prepare and position yourself for a job promotion?

How to get promoted

How to think about design career paths and what progression looks like for designers?

Design career path

Learn the career path and progression for product managers.

Product management career path

Get actionable feedback on your resume or portfolio.

Resume and portfolio review

Practice HR, technical and behavioural interviews with mentors.

Practice mock interviews

Talk to people who've broken into the tech industry and learn their stories.

Breaking into tech

Learn the best ways to answer technical interview questions with frameworks

Acing technical interview questions

How to set up the team for success by defining and measuring team's performance.

Choosing metrics and team goals

Best practices for running productive design critiques.

Running effective design critiques

How to define and execute a successful launch and managing stakeholders expectations. (eg. MVP)

Launching new products or features

Methods of prototyping and solution validation. When to use which kind of prototype (eg. Webflow, Notion, etc)

Prototyping methods and tips

Manage team expectations and get the most out of your meetings.

Running effective meetings

Identify and define potential product problems and generating possible solutions.

Identifying problems vs solutions

Learn how to properly present your work and share ideas and opinions.

Presenting your work with impact

Tips on how to work and collaborate with designers.

Working with designers

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Methods and models of exploring, deciding and delivering design.

Building a design process

Managing being the only designer at your company and working with non-designers.

Being the only designer

Explore different generative and evaluative research techniques. User research synthesis and presentation.

Conducting good user research

Ways and resources to improve your design skills.

Improving design skills

Navigating the working relationship with PM's and engineers as a designer.

Working with product and engineering

How to set up product analytics and metrics to track success?

Leveraging Product Analytics

How to create personas, and leverage them in design.

Creating and leveraging user personas

Ways to provide constructive feedback to team members.

Giving effective feedback

How to define an ambitious product vision and how to best communicate it to stakeholders?

Creating a product vision

Tips on how to work and collaborate with engineers and developers.

Working with engineers

What is a successful user onboarding flow and how to achieve it?

Onboarding new users

Best practices for documenting projects, epics, and stories

Writing product requirement documents

How to conduct interviews, what to ask, and how to analyze your results? (eg. user interview)

Conducting effective customer interviews

• Led strategic engagements from discovery to delivery, collaborating with sales, marketing, and delivery teams to shape winning business proposals and UX-driven sales strategies.
• Headed a high-performing, multi-disciplinary UX team, providing strategic direction, mentorship, and clear vision to ensure excellence in design thinking and inclusive design practices.
• Facilitated complex, insight-driven workshops that aligned stakeholders across disciplines, enabling rapid decision-making and establishing a clear product vision and roadmap.

• Led ideation and co-creation workshops with stakeholders and customers to refine solutions through iterative testing.
• Delivered future-state journey maps, information architecture, service blueprints, and prototypes to validate solutions.
• Partnered with product owners to develop minimum lovable products for pilot testing, ensuring alignment with customer delight and profitability.

MoneyFellows is a Fintech collaborative group lending and savings platform that provides a trusted and more convenient way of managing Money Circles (Gam’eya) online. It gives users access to interest-free credit and better-saving achievements fully powered by their social network.

My responsibility:
•  Conduct research to understand user needs, behavior, and pain points
•  Create user personas, journey maps, and other UX artifacts to inform design decisions
•  Collaborate with stakeholders, designers, and developers to ensure a seamless experience design across all the application
•  Develop and maintain UX design systems and guidelines to ensure consistency and efficiency
•  Evaluate and test designs with users to gather feedback and make data-driven decisions
•  Keep up-to-date with UX trends and best practices and share knowledge with the team
•  Advocate for the user’s needs and goals throughout the design process
•  Lead and mentored junior UX designers and provide guidance and feedback on their work
•  Manage project timelines and budgets to ensure the timely delivery of UX deliverables
•  Communicate effectively with cross-functional teams and stakeholders to ensure alignment and buy-in

• Portray and guide team UX processes, methods, and environment to drive collaboration and innovation
• Build influential partnerships with Product Management and Engineering teams by collaborating through Design sprints, design workshops, UX Research, Content Strategy, and various ideating methods
• Provide recommendations, justify design decisions, and endorse users’ needs.
• Matching the design and information architecture concepts with the needs and the pains of the users 
• Collaborate with both clients and vendors' teams to create, evaluate and define game-changing designs
• Comprehend product specifications and user psychology to build unique functional, useful, and different experience
• Conduct usability testing, heuristic evaluation, behavioral analytical analysis to gather feedback and ideate accordingly
• Create personas through user research and data
• Define, evaluate, and iterate the interaction model and follow its operations to assess its success
• Create wireframes, prototypes, user flows, patterns, components, and intuitive design systems that are user-oriented and centric
• Discover innovative solutions to resolve various UX problems (e.g. usability, usefulness, findability)
• Communicate design ideas and prototypes to developers
• Drive the implementation of all product lifecycle processes for products, including market research, product research, competitive analysis, planning, positioning, roadmap development, requirements development, and product release
• Produce product strategy documents that represent business cases, high-level use cases, technical requirements, and ROI
• Analyze market data to define  and generate product objectives for effective marketing communications plans
• Work closely with engineering, production, operations, marketing, and other teams on ideating and development, QA, and launching of the products to secure success for the entire institution

• Open new opportunities and lead dev teams in a user-centered design approach.
• Conceptualize raw ideas into great valuable design concepts that open the business to applicable technical solutions
• Translate concepts into user flows, empathetic wireframes, mockups, and prototypes that lead to intuitive user experiences.
• Facilitate the client’s product vision by researching, conceiving, sketching, prototyping, and user-testing experiences for digital products.
• Match business needs with user needs, creating a UX strategy.
• Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces.
• Identify design problems and devise elegant solutions.
• Make strategic design and user-experience decisions related to core and new functions and features.
• Take a user-centered design approach and rapidly test and iterate your designs.
• Collaborate with other team members and stakeholders.
• Working collaboratively with Development teams to implement UX directions in an agile environment
• Ask the right questions, take risks, and champion new ideas.
• Apply lean UX in Sa crum Agile environment
• Analyzing, studying, and implementing design concepts that respect legal regulations for GDPR B2C & B2B products
• Work with teams and clients in North Carolina, San Francisco, Chicago, The Netherlands, Uthe united Kingdom, Cairo, and Dubai UAE.

• Conducting User research, Stakeholders' interviews & User Interviews
• Applying User research Methods such as contextual inquiries, user interviews, usability testing & benchmarking studies
• Managing User experience Strategies 
• Building UX design concepts, evaluating it and iterating based on the UX design process and methodology
• Discuss UX design mock-ups with clients and business users, also evaluate them against user needs by using UX scientific methods 
• Design responsive concepts and collaborate with the development team for the best implementation of these mobile and responsive mock-ups 
• Managing Projects and leading teams to success

• Provided user experience and visual design solutions for the different channels that represent the finance & Fin-tech industry, responsible for day-to-day different marketing tasks and requirements, managing and analyzing team performance from technical perspectives.

• Provided all the deliverables while respecting the branding expression and providing strong verbal, collaboration, communication and co-creation skills to keep the content professional and strong.

• Manage the implementation of digital advertising and rich media ad campaigns from a technical operations standpoint, including creative consultation and media placement, defining and maintaining advertising specification, establishing best practices and technical QA.
•  Provide support for the Advertising Operations team on day-to-day ad-related issues (ad systems first-tier support and troubleshooting) and train them on executing common digital advertising solutions for Amman, London, Dublin teams.
• Develop a good knowledge of the display advertising markets in the Middle East and rest of EMEA by maintaining operational relationship with internal and external clients.
• Work with global counterparts to implement internal and 3rd-party ad technologies.
• Participate in identifying and developing new Front end / UX opportunities (e.g., new ad formats, ad technology strategy, etc.)
• Provide training and mentoring for advertising technology new hires in Amman and Dublin.

Manage team of highly talented designers to build Corporate websites and service portals for our Clients.
Work with the client's business teams in planning, analyzing, story boarding their service portals.
Define the User Experience for internet applications, web portals, and mobile applications.  .
•	Solidified some very important deals to the company while working there, by providing very powerful user experience analysis and designs.
•	Team productivity boosted after finalizing work process and arranging day to day tasks workflow.

•	Alarabya — worked as a UX and visual designer for their clients such as MOHM & Egyptian government.
•	Gamifiers.com — Applying UX Gamification concept for their clients such as Mobinil, Cocacola & Master card
•	Bit & Bits — Worked as a freelancer there, High commitment and great results turned our relationship to Full time UX Designer and senior UX designer right after

Michael Garas🇺🇸

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