Milton Jackson🇺🇸

About Milton Jackson

VP, Head of Customer Growth at The Hartford Insurance

VP & Head of Customer Growth at The Hartford Insurance. Currently, I lead enterprise customer research, VOC/customer experience and customer innovation across all lines of business.

Previously SVP, Experience Design Executive at Bank of America and AVP and Head of Digital Design and UX at The Hartford.

I've designed for a number of brands throughout my career including The Hartford, ESPN, Disney, OTIS Elevators, Travelers and more.

I'm a husband and father of 2 boys living in Greater New Haven, CT. I'm also the founder of PicSpotr, a CRM platform designed to make managing photo studios simple (acquired by Cloud Spot).

I'm a photographer, writer and champion of diversity, equity and inclusion.

Expertise

What mentees say

“Hello Milton, I wanted to express my heartfelt gratitude for your willingness to share your invaluable industry experience with me. Your guidance has been instrumental in my journey towards learning more about the industry and considering my next career steps. I am sincerely thankful for your support and the insights you've provided.”

“Milton is an extraordinary mentor, who radiates inspiration with his unique point of view. Through his unparalleled wisdom, he illuminates the intricacies of diverse industries, generously imparting golden nuggets of guidance to help me think about my personal brand and what I look for in my next role. Thank you so much, Milton.”

“Such an insightful conversation! I could have talked to Milton for hours. I shared some challenges that I'm facing and he shared his experience with those matters and reflections on what I should consider or expect. I can't wait to book another session with him!”