United States

Graphic Design

UX Design

UI/ Visual Design

Service Design

Product Design

UX writing

UX Testing

UX Research

✊🏿🏳️‍🌈 Diversity & Inclusion

Mindy Tom

Staff Product Designer

Usability Testing

Prototyping

Qualitative research

Collaboration

Problem-solving

Empathy

Presentation skills

Stakeholder management

Accessibility

Brand strategy

Design systems

Human computer interaction

Information architecture

User research

Adobe Illustrator

Adobe Photoshop

Airtable

Asana

ChatGPT

Figma

InVision

Miro

Adobe Creative Suite

Adobe After Effects

Understanding factors that lead to a motivated team - recognition, communication and more.

Keeping team members motivated

Understand the process of training, motivating and directing your team members.

Managing people

How to create a positive workplace culture that drives collaboration and productivity?

Fostering a good team culture

Steps to building and maintaining a strong, cohesive and effective team.

Building an effective team

Learn the tips to successfully manage a team in a remote environment.

Managing a remote team

Making remote and globally distributed teams work for you and your needs.

Working remotely

Learn essential burnout prevention techniques and replenish physical and emotional energy.

Managing burnout

Talk to people who have learned to manage their imposter syndrome.

Dealing with imposter syndrome

Talk to other immigrants about the nuances and challenges of working in the tech industry.

Being an immigrant in tech

Keeping your sanity, career growth and job satisfaction.

Surviving a merger or acquisition

Navigating micro-aggression, getting paid what you are worth and finding a community.

Being a woman in tech

Strategies for maximizing your design internship or co-op program.

Getting the most out of my internship

Tips for transitioning into a new role or company.

Changing roles

How to successfully prepare and position yourself for a job promotion?

How to get promoted

How to ask for a promotion and negotiate for salary raise?

Negotiating a job offer

How to think about design career paths and what progression looks like for designers?

Design career path

Get actionable feedback on your resume or portfolio.

Resume and portfolio review

Practice HR, technical and behavioural interviews with mentors.

Practice mock interviews

Talk to people who've broken into the tech industry and learn their stories.

Breaking into tech

Learn the best ways to answer technical interview questions with frameworks

Acing technical interview questions

How to set up the team for success by defining and measuring team's performance.

Choosing metrics and team goals

Best practices for running productive design critiques.

Running effective design critiques

Methods of prototyping and solution validation. When to use which kind of prototype (eg. Webflow, Notion, etc)

Prototyping methods and tips

Manage team expectations and get the most out of your meetings.

Running effective meetings

Learn how to properly present your work and share ideas and opinions.

Presenting your work with impact

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Methods and models of exploring, deciding and delivering design.

Building a design process

Managing being the only designer at your company and working with non-designers.

Being the only designer

Explore different generative and evaluative research techniques. User research synthesis and presentation.

Conducting good user research

Ways and resources to improve your design skills.

Improving design skills

Navigating the working relationship with PM's and engineers as a designer.

Working with product and engineering

How to create personas, and leverage them in design.

Creating and leveraging user personas

Ways to provide constructive feedback to team members.

Giving effective feedback

How to conduct interviews, what to ask, and how to analyze your results? (eg. user interview)

Conducting effective customer interviews

What are design systems and how to work with them?

Building successful design systems

Design lead for the engagement pillar of the Messaging product area. Influenced product decisions with user research data and analytics. Contributed new interaction patterns to the design system. Onboarded and mentored designers.

Mentoring both aspiring and seasoned designers on topics like portfolio, career advice, and interview technique.

Designed end to end experiences for a communications data platform and a marketing application from zero to one. Improved product development process by leading internal courses teaching team members how to conduct research and usability studies.

Led design sprints to guide product decisions. Partnered with UX Researchers, Product Managers, and Engineers to ensure quality and timely launches. Improve internal processes by creating personas and file management system.

I was 1 of the 16 designers accepted worldwide to the program mentored by leaders from Frog Design, IDEO.org, Story Corps and Maya. Through design thinking, I researched, user tested, and iterated on project Nom Chomp.

Spearheaded watch design projects from market research and concept to final design and production. Communicated with oversea manufacturers and licensors (Disney, Mattel, and Sanrio) daily to ensure production quality. Final products can be found selling at retailers Walmart, Target, and Macy’s.

As 1 of the 4-people team from pre-launch to launch, I wore many hats. I managed all aspects of photography, web design, and packaging design while assisted in social media marketing and copywriting.

Directed and photographed all still-life, promotional, and look book imagery. Based on research of shoppers’ interests and market trends, I designed visuals for email campaigns, social media, and renderings of handbags for upcoming seasons.

Designed and taught all English learning experiences for 2nd – 5th grade level students. Prepared all lesson plans, visual aids, and course materials. Worked with other faculty members to improve school’s overall English  fluency.

Led high school juniors to create mini film and photography projects. Taught basic level of Adobe Premier Pro and Photoshop.

Supervised over 150 volunteer workers for NYCSP. Coordinated special events and ceremonies (production, stage design, and floor plans). Designed promotional posters, page layouts, and displays.

Mindy Tom🇺🇸

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