Germany

UX Design

UI/ Visual Design

Product Design

Customer Experience (CX)

UX Testing

UX Research

IHK Cologne Germany

FH Dortmund

Webmaster Europe e.V

Ming Ling Lok

Senior UX Researcher & Product Design

Usability Testing

Prototyping

Communication

Collaboration

Problem-solving

Critical-thinking

Empathy

Team player

Organisation skills

Presentation skills

Analytical skills

Accessibility

AI/ML

Brand strategy

Data visualisation

Design systems

Human computer interaction

Information architecture

User research

Qualtrics

Adobe XD

Figma

Hotjar

Miro

Adobe Creative Suite

Google Analytics

Mural

In my role as Senior UX Researcher with an expert knowledge of UX/UI Design at Bayer, I am dedicated to optimize the user experience of our crop-science software development. My main task is to understand the requirements of different end-users and stakeholders in order to conduct extensive research and gather valuable insights and prerequisites. My goal is to make end-user work easier, more convenient, and more efficient by developing advanced systems that streamline processes and automate tasks. As part of a cross-functional team, I collaborate on the development of software tools that benefit both end-users and the business itself. As a UX Advocate, I am committed to embedding the importance of user-centric approaches and mindsets throughout the organization. My overall goal is to maximize user satisfaction and drive innovation in Bayer's software solutions

Working as UX/UI Designer consist of

- User Research
- User Journey 
- User Story Map / User Stories / Userflow
- Information Architecture
- Interface Design 
- Implementing Laws of UX, UX Guidelines 
- User Testing (Tracking Tools, Interview, Task scenarios, A/B test)

Assuring a consistent and pleasant Customer Experience throughout all touchpoints of the Customer journey with our product.

- Web Design (Html/ CSS/ Less/ CMS Wordpress)
- Visual Design Analogue & Digital

Digital DesignerDigital Designer
Ming ling lok · FreiberuflichMing ling lok · Freiberuflich
Jan. 2014–Heute · 10 Jahre 7 MonateJan. 2014–Heute · 10 Jahre 7 Monate
Köln und Umgebung, DeutschlandKöln und Umgebung, Deutschland
Communication Design
- UX/UI Design 
- Visual Design (digital)
- Webdesign
- Graphic Design

Ming Ling Lok🇩🇪