

UX Researcher at SmartBear
UX Researcher at SmartBear
Mixed-method UX researcher with a psychology research foundation. I'm known as the connector—bringing cross-functional teams together and turning research into actionable insights through clear storytelling.
I've built UX research practices from the ground up as a sole researcher and thrived in both dispersed research teams and remote/hybrid environments. With 5+ years in tech across B2B software and journalism, I transitioned to UX research after discovering it was the perfect blend of my passion for psychology research and technology.
Currently a UX Researcher at a SaaS company, I love mentoring those entering UX, breaking into tech, or just starting their careers. I can help you with:
Resume writing and interview prep Stakeholder communication Presentations Navigating life as a team of one
“Miwako is incredibly knowledgeable in UX research and shared her journey from studying psychology to becoming a UX researcher. Her tips on breaking into the field and insights into her role were incredibly helpful. She also provided great actionable feedback on my portfolio, emphasizing how to better showcase my research methods and collaboration skills.”
“Miwako provided insights about how I should portray my important skills through my application and interviews. She went above and beyond taking a look at my resume and portfolio. I would highly recommend Miwako to a job seeker who needs valuable advice. Thanks”
“I had two sessions with Miwako in the past two weeks. She was extremely constructive and helpful! She gave practical feedback on my materials and shared advice I could immediately implement. Highly recommend Miwako as a mentor!”