Muni Prasad Valleti🇮🇳

Lead Global Support Consultant at Linkedin

About Muni Prasad Valleti

Lead Global Support Consultant at Linkedin

Hello! I’m Muni Prasad V, and I bring over 7 years of experience in Customer Support Operations, specializing in Product development, AI technologies, and No/Low Code solutions. My expertise lies in Design Operations, Customer Experience (CX), Program Management, and Data Analysis, allowing me to tackle a wide range of challenges in these areas.

As your mentor, I can assist you in:

1) Developing scalable vendor solutions that enhance operational efficiency and client satisfaction. 2) Implementing shift-left strategies that effectively reduce engineering workload while accelerating customer resolution times.

3) Creating impactful automations such as Robotic Process Automation (RPA) and Virtual Customer Assistants (VCA), focused on optimizing case resolution rather than just deflecting

Expertise

ProductAINo/Low CodeDesign OperationsCustomer Experience (CX)Program ManagementData AnalysisCustomer serviceLeadershipLinkedIn writingChatbot

Sessions with Muni Prasad Valleti

General Mentorship Session (30 min)