Natalie O'Neill🇺🇸
Sr. Manager of Product Content Strategy at Teladoc Health
About Natalie O'Neill
Sr. Manager of Product Content Strategy at Teladoc Health
I'm a jack of all content trades, with nearly 15 years of experience. I started in marketing and communications, transitioned into content marketing, then settled in content design (UX writing, content strategy). I have a keen sense for user needs and low tolerance for friction. Above all, I love good writing. As a content designer, I get to combine my creative background with big-picture thinking to create meaningful experiences that ease, enlighten and delight.
Currently, I am a Senior Manager of Product Content Strategy for Teladoc Health. I manage a team and directly contribute to end-to-end user journeys for our Growth, Mental Health, Chatbot and Whole-Person Care (homepage, navigation, account, care management and health equity) workstreams.
I've worked for large, complex corporations and small startups. I can help you with:
Content design/strategy, UX writing and copywriting Team and stakeholder management Process design Brand personality and tone of voice Content designs systems and editorial style guides So much more, just ask!
Expertise
What mentees say
“Natalie was really knowledgeable and encouraging. Specifically she helped me get a better understanding of content design, how the role functions, and some of the challenges. It was particularly useful to get advice on how to re-frame some personal challenges to be opportunities.”
“She is just amazing.”