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Nicole B, mentor on ADPList

Nicole B🇮🇳

Senior Program Manager at MyCaptain

OverviewReviewsAchievementsGroup sessions

About Nicole B

Senior Program Manager at MyCaptain

A Senior Program Manager at MyCaptain with over 5+ years of experience in the Ed-Tech Learning Industry. She is skilled in Strategy and Operations Management, Leadership, Team Management, Customer Experience, Customer Relations and Support. Nicole has worked in renowned Ed-Tech organizations like MyCaptain and Upgrad, and has experience in data-driven decision-making. At MyCaptain, she manages the Digital Marketing Pro Course and leads a team of individuals to ensure smooth program operations and ensuring the best learning experience for students. Nicole is responsible for ideating and implementing engagement activities for the cohort, coordinating with stakeholders like Captains, Students and various inter-departments, and ensuring outcomes and opportunities to the students during the program. Nicole holds a Bachelor of Technology in Electronics and Communication Engineering from Vellore Institute of Technology, Vellore.

Expertise

Product ResearchProgram ManagementCustomer Experience (CX)Customer Success ManagementProject ManagementCommunicationProblem-solvingEmpathyTeam playerCustomer serviceStakeholder managementLeadership

What mentees say

“It was a very positive session and Nicole was about to push and help me with some tips as to what I should be focussing on to get my next role. Definitely would recommend.”

Kartik Kingar, Service Consultant at AKA Comp Solutions

“Nicole is a amazing mentor she takes time and listens to you properly and then answers your questions with helpful insights about life and career.”

DEEPAK SHARMA, Motion graphics artist at Optamotion

“I had a very insightful session with Nicole. Her practical knowledge about e-learning platform, has helped me a lot with making certain design decisions with the project that I am working on. She is very approachable and very easy to talk to. I got all my answers and doubts solved. Thank you Nicole and looking forward to many more sessions with you!”

Shraddha Pawar, UX Designer at Freelance