

Senior Product Designer at Luno
Senior Product Designer at Luno
I am a product designer at Luno in the customer support space. I am all about understanding the customer experience journeys of high contact drivers and spearheading the qualitative research for it.
I am a lover of animals (including my fur-child Stella), plants, fantasy fiction novels and any movie with Gene Kelly in it.
“It was a very wonderful session and I Love every bit of time spent She was open and shared lots of resourceful tools via links to help me grow. We talked about leveraging my skills and building myself in one aspect before combining all design aspects.”
“Nicole and I had a great meeting today. In addition to helping me understand my strengths and weaknesses, she helped me make the necessary changes to my resume and portfolio. It is my pleasure to recommend her as a smart and empathetic mentor. I look forward to meeting with her again in the future.”
“I met up with Nicole for the first time, just a few hours after receiving yet another rejection letter from a potential employer (this one really hit me hard because I made it all the way to the 5th and final interview phase!). So, naturally I was not in the best space but within minutes of talking to Nicole, I shifted my perspective to focus on the positive and all the amazing things yet to…”