United States

Advanced Certificate

Bachelor of Arts - BA

Nicole Reineke

Sr Vice President Innovation

ChatGPT

Confluence

Stakeholder management

Communication

Leadership

Public Speaking

Advanced data analytics

AI/ML

Conversational AI

Business intelligence

Human computer interaction

Product roadmap

Product strategy

Qualitative research

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Navigating micro-aggression, getting paid what you are worth and finding a community.

Being a woman in tech

Steps to building and maintaining a strong, cohesive and effective team.

Building an effective team

Learn the tips to successfully manage a team in a remote environment.

Managing a remote team

Decision making as a software engineer or lead - how to become better at making the right choices

Making better tech choices

Tips on how to work and collaborate with designers.

Working with designers

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Ways to provide constructive feedback to team members.

Giving effective feedback

Best practices for documenting projects, epics, and stories

Writing product requirement documents

How to conduct interviews, what to ask, and how to analyze your results? (eg. user interview)

Conducting effective customer interviews

Learn the career path and progression for product managers.

Product management career path

Masters-level Course Design & Course Development

AI Strategy

Created and led the AI Strategy and vision development. Evangelizing internally and externally.

DELIVERED RESULTS:
- Established company-wide AI Pillars, ensuring ethical and customer-first approach to AI adoption https://www.n-able.com/security-and-privacy/ai-pledge 
- Established AI innovation projects and deployments including with GenAI, Agentic architectures, LLM and drift modeling
- Fostered cross-team collaboration enhancing the integration of AI into our product offerings.
- Continuously drive AI projects forward, focusing on use cases and decision matrices to transform business operations.
- Own AI tech radar, external facing voice of AI 
- Authored a comprehensive whitepaper and delivered external-facing webinars/talks.

Lead, Open Platforms

Took the Open Platform from a conceptual idea to implementation. 
- Successfully designed and deployed AI enabled external Developer Portal 
- 2,000+ developer adoption in the first month, hundreds of new scripts generated and deployed

Mentor, Teaching and Patents
- Patent committee; Assisted colleagues in the patent submission process, ensuring high-quality and innovative contributions.
- Established Mentor Circles, global quarterly program with 4.85/5 star rating across 40 participants 

Lead, Future Tech View

This ongoing project involves staying ahead of technological trends, evaluating their potential impacts, and devising strategic adoption plans.
- Identified and assessed emerging technologies, integrating valuable insights into our strategic planning.
- Created actionable recommendations for the adoption of new technologies, enhancing our competitive edge.

Recruited to build and lead the Global Innovation team, I created and implemented the unified product strategy for all innovation and digital business efforts. Established strategic pillars of innovation to support a multi-billion-dollar pipeline by exploring emerging technologies, use cases, and solutions.

DELIVERED RESULTS:
► Recruited a team of 18 brilliant, highly skilled innovators in 8 weeks.
► Brought Digital Pathology on Demand from innovation concept to product in 12 months, representing a $6 billion market opportunity.
► Invented and implemented Iron Verified, brought to pilot in 6 months, $billion market opp, which spans the physical and digital asset realms.
► Created cross-organizational vision and strategy adopted by all business units driving AI, blockchain and sustainability across all product line strategies and adopted as the primary public messaging: https://www.ironmountain.com/resources/landing-pages/e/enterprise-wide-innovation-with-a-unified-asset-strategy 
►  Established organizational expertise in generative AI, web3/ blockchain, digital pathology, autonomous vehicles, hydrogen fuel, RFID, remote scoping, and 3D assets in metaverse experiences. Secured millions of dollars in market opportunities by executing measurable strategic initiatives for innovation and new technology investments.
► Leveraged product management expertise to create the company’s first product management process. Identified capabilities, implemented companywide training, and outlined the process to move the system forward. 
► Built innovative solutions to client challenges by establishing strategic relationships across complex global silos.
► Exceeded Target KPIs on all tracked metrics - including hiring, DEI, research phases, prototypes, pilots, customer engagements, IP, and whitepaper creation and external publication.
► Elevated the company’s visibility through speaking engagements and authoring featured articles.
I resigned in April 2023 to care for a family member.

I led innovation & research at the intersection of architecture and experience design. I collaborated across enterprise, software, and services to create end-to-end systems for key customer segments. Researched and designed project portfolios, leading teams comprised of engineering, UX, and thought leadership.

Defined strategic direction for advanced research and owned patent outputs, research efforts, communications, and strategic thought leadership. Established innovation and process teams to bring complex products through to release.

RECENT  INNOVATION RESEARCH HIGHLIGHTS:
► AI/ML in the edge https://bit.ly/3tsptWQ 
► Developer Experience, GitOps, and IaC
► AI Ethics
► Determination of new model for customer sentiment analysis in complex automation environments
► Identification and architecture of variable sustainability values in outcome-based IT
► 2021 INWED keynote speaker
► Dell Tech World Talks 2021
► Data silo and trustworthiness research featured at TEx '21 Innovation Conference
► AI and metadata-based data security projects featured at TEx ‘20 Innovation Conference 
► AR/VR and Kubernetes Application Discovery featured at TEx ‘19 Innovation Conference. 
► “Advancing Innovation” research featured at Berkeley Innovation Forum 2020
► DevOps research - published and adopted as FY21 Messaging Pillar. 
► Strategic Core team for Data Management initiative, CDO and data science research. -aaS, DR Subject Matter Expert

LEADERSHIP:
► Patent committee chair 
► MIT Media Lab technical lead
► 2021 Women in Data Science - Bias & AI Panel (IBM partnership)
► 2021, 2022 10x Thrive Women in Leadership panel
► 70+ Patents authorized
► Strategic Innovation in sustainability-aware infrastructure, Data Trust, -aaS, Business Continuity, Cloud provisioning, IaC, AIML, ARVR, Data Center Management, Intelligent Data Management, and Semantic Processing

Recruited to lead this start-up in defining and designing three major products entering new markets from inception with -aaS energy efficiency solutions and building science assessment technology. 

DELIVERED RESULTS:
► Created a consumer-facing application enabling energy auditors to perform complete assessments and prioritize actions for reducing consumption. Program was successfully adopted in 20+ states and utilities across the U.S.   
► Established new energy use self-assessment informed surveys, reducing the intake process and improving time to savings. 
► Achieved a +98% customer satisfaction rating within 90 days of overhauling the user and support experience functions. Implemented a tiered support structure with call-in lines to establish a faster response time without increasing headcount.
► Organized highly specialized support team members into proactive, customer-facing roles to increase deal closures. Implemented a new hiring program to backfill the support positions with U.S. Navy veterans. 
► Created new marketing methods utilizing video tutorials, walk-throughs, and messaging to drive product adoption.

Key member of the team that invented the first high-availability cloud built on OpenStack. Established the user experience and invented the tagging concept for workload recovery. Led a team of 20 professionals while building the product line featured in the proposal for PE acquisition. 
► Directed outreach and represented the company in the OpenStack user community and on OpenStack panels. 
► Established the first edge cases with customers in oil, gas, banking, and finance.

Founding team member who shaped the design and implementation of the virtual desktop management software from inception through market expansion.

Product leader for machine learning algorithm platform.  

Acquisition of Sandia National Laboratories low-code image machine learning platform and algorithms. 

Development of new use cases, models, and go-to-market strategy entering into :
- Healthcare 
- Entertainment
- Satellite Image processing

Implementation and presentation of new methods of image detection for use in drosophila research.

Connected Corporation was the leading provider of storage software for automated protection, archiving and recovery of distributed data.

Nicole Reineke🇺🇸

About Nicole Reineke

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