

Senior Operations Manager at Concentrix
Senior Operations Manager at Concentrix
Hi, I'm Nik a Senior Sales Operations Manager with 16+ years of experience building and scaling multicultural teams across EMEA. I co-founded and grew a LinkedIn Marketing Solutions programme from zero to 120+ agents across Sofia and Athens, while holding full P&L accountability and delivering unbroken quarterly revenue attainment over four years. Before that, I spent years in BPO and outsourcing environments where I learned that operational excellence is only as good as the people and processes behind it. I mentor professionals who are navigating the messier, less-documented parts of ops careers how to scale a team without losing quality, how to align with GTM and sales leadership, how to take ownership of revenue outcomes when you're not carrying a quota, and how to make the leap into or within operations roles. If you're a Sales Ops or RevOps professional trying to level up, a BPO or outsourcing manager looking to sharpen your commercial thinking, or someone transitioning into an ops role and unsure how to position yourself I've been there, and I can help. I can help you with: Sales Operations strategy, GTM alignment, team building and scaling, revenue attainment frameworks, people management, and career transitions into ops.