Bulgaria

Digital Marketing

Sales

Business Development

Program Management

Project Management

Nikolay Nenov

Senior Operations Manager

Communication

Collaboration

Problem-solving

Time management

Critical-thinking

Empathy

Team player

Organisation skills

Presentation skills

Stakeholder management

Leadership

Negotiation

Analytical skills

Forecasting and reporting

Budget management

Sales plan and process

Salesforce

Tableau

LinkedIn Ads

More than a decade of experience managing complex, multi-workstream projects
from inception to completion across EMEA and global markets. Founded and scaled both the acquisition and
onboarding lines of business for the LinkedIn Marketing Solutions EMEA programme at Concentrix, delivering
end-to-end project ownership across cross-functional teams in sales, marketing, product, finance and operations.
Proven track record of developing project plans, managing risk, driving GTM execution, optimising CRM adoption
and delivering measurable sales growth

Founded and built both the acquisition and onboarding lines of business for the LMS EMEA programme
from scratch in December 2021, managing end-to-end project delivery across multiple markets and crossfunctional teams.
Developed project frameworks, KPIs, SLAs and risk management processes from the ground up, scaling
operations across UK, DACH, Nordic and Middle East markets.
Served as the central liaison between sales, marketing, training, quality and workforce management,
coordinating cross-functional efforts and resolving project dependencies.
Built, coached and developed a high-performing team, fostering an open communication environment and
driving accountability, continuous improvement and consistent project delivery.

Managed end-to-end delivery of AI automation and process transformation projects for enterprise clients,
coordinating across technical and non-technical teams to meet agreed milestones and SLAs.
Liaised between sales, marketing and product development teams to ensure GTM consistency and
alignment on new product and service launches.
Implemented HubSpot CRM to optimise sales processes, improve pipeline visibility and align commercial
and operational teams around shared objectives.

Managed multi-workstream retail operations including resource planning, scheduling, performance
reporting and quality control, ranked Top 3 of 430 UK stores for Balanced Scorecard performance (2016–
2018).
Increased quarterly sales by 20% YoY through structured sales enablement projects, customer experience
improvements and data-led performance management.
Designed and delivered training and progression frameworks for 50+ employees, improving retention,
productivity and consistency of delivery.

Nikolay Nenov🇧🇬

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