United States

UX Design

Generalist Product Management

Growth Product Management

Data Product Management

Group Product Management

Growth Hacking

Business Development

Customer Success Management

Product Marketing

AI/ML Engineering

Bachelor of Engineering - BE

Bachelor Of Engineering

Nishtha Arora

Director, Product management

Public Speaking

Collaboration

Problem-solving

Critical-thinking

Organisation skills

Postman

React

React Native

Amplitude

Figma

Google Analytics

Crafting the next-gen B2B SaaS vision for Intelligence in Pharma/ Life Sciences Commercial Operations using Machine learning and Generative AI. Partnering with top pharma companies in the US and International markets

Led B2B Corporate Travel Platform at (NASDAQ-MMYT) with $3.5Bn Annual Revenue and 70 Million monthly active users, mentoring 3 PMs. Reporting to CBO, managed the complete enterprise product roadmap for Quest2Travel & Gift cards & product vision.
Some initiatives
👍Launched a modular SaaS requisition product from the previous highly customized product via changes in infrastructure, new APIs creation & re-design of front-end communication validated by design thinking exercises
👍 hotels funnel with ML-powered personalization of search, Low cost International booking flow, and expense management tool.
👍 improvement of gift card funnel on the APP & web by re-design, and adding distribution through financial institutions & gift cards distributors & fulfillers.

Google Capital & Sequoia-backed global edTech providing K-12 Math Live video streaming classes. Led a team of 100 including PMs, Customer Success managers
Some initiatives:
👍Built product strategy for the US market & reported to CEO with initiatives such as subscription via lending, personalization of the product & content, and website design changes. 
👍  Built the user insights team grounds up which conductive qualitative & quantitative research
👩‍💻 Website & App changes post post-multivariate testing & launched AI powered churn predictor

Softbank backed unicorn edTech in Test prep space with creator-led live video streaming & 92 million learners. Managed the competitive exam preparation product  & P&L for healthcare professionals & supervised a team of 10. 
👍 Launched up a TEST prep product for healthcare professionals from scratch including setting Supply, hiring educators, forming value offerings, notes, tests & building traction channels & strategies such as inside sales, educators sales & performance marketing with an MRR of $1 Million.Managed complete P&L
👍Evolved the Product in a saturated market with gross margin to near positive in 6 months via growth experiments (to drive acquisition & revenue growth)
👍 Negotiated & onboarded with healthcare professionals, built product roadmap & led distribution.

Led global growth teams at Airbnb & Softbank-backed Decacorn hotel aggregator overseeing 30 product & operation managers. Built growth products teams from scratch in US, UK, Brazil, Spain and Mexico.
 👍 Responsible for market expansion getting products from Zero to One in a new market.Scaled revenue from 0 to $54 million ARR on several channels including GDS, OTAs, Travel systems and launched ML powered dynamic pricing in Latin America leading to 12% increase in revenue

Led MEA's top travel ticketing site flights product & P&L, and product. grew from senior manager to AVP in 2 years *Awarded the Performance excellence award 2017 & 2018*.

👍 Launched & grew Flights product & P&L to the top 5 ranks in the market in terms of revenue of $10 million
👍Managed end -to end product including funnel, search, customer experience, integrations with flights supply, pricing, and promotions. Worked on 3rd party integrations with LCC airlines, GDS and other travel systems.
👍 launched the first wallet in travel in the Middle east , a customer loyalty growth initiative that led to an eventual profitability increase of 50%

Responsible for complete product & flights category in Rehlat.com - one of the fastest-growing Online Travel companies in the Middle East.

Worked in Walmart subsidiary Jabong, a fashion e-commerce marketplace. Promoted for cross-functional leadership, awarded the best employee among 200 peers 
Responsible for delivering the required growth trajectory in a newly defined category & establish it as a one-stop sports destination.  Used several tactical growth product efforts to grow the category share from 12% to 22% along with revenue, as listed below:
👍product initiatives include category architecture search, user interface, navigation design, features, 
👍Managed digital product growth & built customized product experiences such as Shop in Shop & also the online experience in sync with 4 marathons across the country.

Worked for Walmart subsidiary Jabong - a fashion ecommerce. Core Part of a cross-functional team, responsible for conceptualization and execution of Products & Processes across the organization with a primary motive to come up with strategic and tactical improvements in customer's life cycle. Managed all front end & platform products (ERP, CRM) to ensure deployment of strategic product launches across supply chain & marketplaces. 

Some strategic launches:
👍 Planned & Launched Next Day Delivery product  in 4 Metros & Order tracking
👍 Personalization of boots
👍Product Manager of creative content & in-house editorial magazine called The Juice. Launched the  parallel digital content platform juicestyleWork
👍Customer communication journeys in case of happy & non-happy flows
👍Process Improvements - Managed consistent fulfillment and dispatch level with scale-up of 10X using process improvements

A global KPO giant with ~1 billion revenue. Scoping and executing Business Research & Analytics projects. Used Primary, Secondary & Quantitative means to formulate insights for growth strategy, market-entry, competitive intelligence, market landscape, and market sizing.  Listing a few projects Below:
👍Developed a loyalty program for a fortune 100 Tech Giant
👍Developed a 5-year market positioning strategy and presented it to the Worldwide Strategy Director by analyzing the demand of digital printers in India using qualitative & secondary research means in education, healthcare, FMCG, IT,  Telecom, Book Publishing
👍Worked on the support desk of a Fortune 100 tech Giant regional business team to support analytics projects.

Co-Authored a report of Research on 5G with current trends & challenges

With friends Co-founded a startup as customized t-shirts retail to target students in colleges & schools. Built small web form based order system &  Built the Sales Ops function from scratch by planning online marketing channels, events & operations

Nishtha Arora🇺🇸

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