United Kingdom

UX Design

Service Design

Customer Experience (CX)

UX Testing

UX Research

Glasgow school of Art

Oona O'BRIEN

Senior Design Researcher

Service Designer - User researcher

Relationship management

Qualitative research

Communication

Collaboration

Empathy

Stakeholder management

Project management

Airtable

ChatGPT

Figma

Maze

Adobe Creative Suite

Presentation skills

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Get actionable feedback on your resume or portfolio.

Resume and portfolio review

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Explore different generative and evaluative research techniques. User research synthesis and presentation.

Conducting good user research

Ways to provide constructive feedback to team members.

Giving effective feedback

How to think about design career paths and what progression looks like for designers?

Design career path

As a Design Researcher and Service Designer, I get to lead research projects in the digital workplace pension lab at LBG. My role includes informing design decisions through customer research, as well as stakeholder alignment and driving design advocacy across the different teams in the lab.

Oona O'BRIEN🇬🇧

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