

Head of Experience Design for Service sales, E-commerce and Public Web at Volvo Group
Head of Experience Design for Service sales, E-commerce and Public Web at Volvo Group
I’m Orion Joss — an innovation and design leader with 20 years of experience bringing ideas to life across different cultures and industries. I currently lead Volvo Group’s global UX design function for Public Web, Service Sales, and E-commerce.
I've led digital transformation process in large corporation and worked in the management of global corporate venture builders and innovation studios, have worked with hundreds or product teams, trained and mentored countless co-founders and entrepreneurs.
I’ve been a Chief Product Officer, Chief Design Officer, and Co-Founder — including of five startups that didn’t survive but taught me the real lessons of entrepreneurship. I’ve also worked with a boutique design & innovation agency in the Netherlands, collaborated with global brands, and spent much of my career in diverse, multicultural teams.
Earlier in my career, I spent over six years in AIESEC, including on the global management team, which shaped my leadership style and deepened my passion for mentoring. Guiding people — especially young executives and founders — is one of my life’s missions.
I also care deeply about living well — finding in exercise, healthy eating, and mindfulness the fuel for both performance and balance. Personal growth is central to my work, and I love supporting people through career pivots, leadership challenges, and building lives that feel meaningful.
I can help you with among several other things:
Product validation Research & insights Service design and product Entrepreneurship & lessons from failure work-life balance, mental health & sustainable performance for PMs and founders