Canada

osama ghazal

Sr. Product Designer

Making remote and globally distributed teams work for you and your needs.

Working remotely

Learn essential burnout prevention techniques and replenish physical and emotional energy.

Managing burnout

Talk to people who have learned to manage their imposter syndrome.

Dealing with imposter syndrome

Talk to other immigrants about the nuances and challenges of working in the tech industry.

Being an immigrant in tech

Keeping your sanity, career growth and job satisfaction.

Surviving a merger or acquisition

Navigating micro-aggression, getting paid what you are worth and finding a community.

Being a woman in tech

Get actionable feedback on your resume or portfolio.

Resume and portfolio review

Practice HR, technical and behavioural interviews with mentors.

Practice mock interviews

Talk to people who've broken into the tech industry and learn their stories.

Breaking into tech

Learn the best ways to answer technical interview questions with frameworks

Acing technical interview questions

How to set up the team for success by defining and measuring team's performance.

Choosing metrics and team goals

Best practices for running productive design critiques.

Running effective design critiques

Methods of prototyping and solution validation. When to use which kind of prototype (eg. Webflow, Notion, etc)

Prototyping methods and tips

Manage team expectations and get the most out of your meetings.

Running effective meetings

Learn how to properly present your work and share ideas and opinions.

Presenting your work with impact

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Methods and models of exploring, deciding and delivering design.

Building a design process

Managing being the only designer at your company and working with non-designers.

Being the only designer

Explore different generative and evaluative research techniques. User research synthesis and presentation.

Conducting good user research

Ways and resources to improve your design skills.

Improving design skills

Navigating the working relationship with PM's and engineers as a designer.

Working with product and engineering

How to create personas, and leverage them in design.

Creating and leveraging user personas

Ways to provide constructive feedback to team members.

Giving effective feedback

How to conduct interviews, what to ask, and how to analyze your results? (eg. user interview)

Conducting effective customer interviews

What are design systems and how to work with them?

Building successful design systems

In my role as a Senior Product Designer at Broadcom, I spearheaded design initiatives for projects in the Canadian public sector and US healthcare corporations. By collaborating with cross-functional teams, I was able to create innovative solutions for the Canadian Army and Glucose reading biosensor device application that's proprietart to one of the US leading healthcare providers in San Francisco.

Media
Helping merchants craft their product media assets [images, videos, 3d files...etc] and take their online business to the next level.

Globe and Mail business and Financial tools. Globe and Mail App
I am responsible for the end-to-end mobile design experience with huge emphasis on discovery and setting up insight strategy. Working regularly with SMEs, PMs as well as Front End Developers and QA Engineers.

Responsibilities:
- In charge of setting up qualitative insights strategies that led to conducting tens of in person interviews and collecting thousands of online survey insights and responses for various app features.
- Lead Designer on the mobile application and financial/business related tools. i.e Watchlist,
Investment Portfolios, Stock Alerts, Content Syndication. An effort that led to 28% increase in the financial tools engagement on the iOS app. 
- One of three designers who are building the Globe and Mail Design System, Caracal.
- Shipping end-to-end ready to develop designs that are currently live and used by +200k monthly registered readers.

During my four months contract at US Mobile, I shipped complete designs for the international roaming
Service, which later on constituted the corner stone for multiple integrations the US Mobile relied on to
land its first 4m VC funding.
Worked with multiple groups of stakeholders, front-end developers, back-end engineers to shape
the design initiatives, analysis, and high fidelity designs.

Coaching self-paced UI/UX Design students in which participants learn with the help of a curated curriculum and 1-1 guidance 

Guiding the students through multiple sprints that entail strong emphasis on UX Research and iterations. 

Provide mentorship in order to help the students walk through their Product Design journey and land their desired job

Consistently adding new concepts and brainstorming with the mentees to curate the best learning methods and help them develop their own unique approach

Delivered an extraordinary student learning experience that focuses on UX Research & Wireframing. 
Constantly worked on real-life scenarios that entail a wide range of digital experiences & mobile applications. 
Had the privilege to lead a classroom of 40 students & 33 client projects (3w sprint each)
Contributed to building and improving RED’s curriculum and to the constant improvement of the academic content.

- Contributed as one of the two lead designers who successfully shipped 15 mobile applications. 
Of which the company’s account on the App Store garnered 10+ million downloads, and just below 20%
retention rate.
- Multiple successful featuring for apps like Logoscopic, Vanillapen, and 1967, which lead to an acquisitionof the latter in 2018.

Park'N was a peer to peer parking app that helped parking owners in Los Angeles to list their available spots and rent them.

- Designed the end to end experience
- Faciliated the relationship between the 3rd party technical providers and Park'n Developers.
- Launched the app on both iOS and Android.

Retail Banking Officer:
- Managed the personal credit profile for more than 800 clients in 15 different multinational companies
such as Nestle, Vodafone, and British petroleum. 
- KPI’s analysis for credit cards loyalty programs, and personal loans
- Sold +600 credit cards & $1.7m loans.

osama ghazal🇨🇦

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