Patrice Payne🇺🇸
Head of Product Design at McMaster-Carr
About Patrice Payne
Head of Product Design at McMaster-Carr
Hi! I’m Patrice. I was the head of design at McMaster-Carr, an e-commerce company that customers consider as the gold standard in customer service and design. During my time there, I built their design practice and spearheaded many business-impacting cross-functional initiatives. I’m happy to help with anything Design and Product related, whether it’s tips on how to discover the right problems to solve, how to get buy-in for you ideas, or how to coach your team to perform at their best.
Expertise
What mentees say
“I had an awesome time meeting Patrice. She is approachable with a friendly demeanor, and I felt at ease getting feedback and advice from her. She is refreshing and transparent, while sharing expertise in a way that gives you more energy.”
“I had a great time chatting with Patrice on how McMaster-Car is able to build a customer-centric, uber-user-friendly e-commerce website despite of being a B2B-oriented business. She shared wisdom on how to leverage data metrics to inform user-centered design decision, build partnership with other business functions and how I can better position myself as a analytical, product-minded designer in…”