United Kingdom

Patricia Lockling

Senior Product Manager

Empathy

Stakeholder management

Communication

Collaboration

Team player

Presentation skills

Problem-solving

Critical-thinking

Analytical skills

Design systems

Video editing

User research

Product analytics

Product roadmap

Product strategy

Qualitative research

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Navigating micro-aggression, getting paid what you are worth and finding a community.

Being a woman in tech

Understanding factors that lead to a motivated team - recognition, communication and more.

Keeping team members motivated

How to create a positive workplace culture that drives collaboration and productivity?

Fostering a good team culture

Steps to building and maintaining a strong, cohesive and effective team.

Building an effective team

Tips for transitioning into a new role or company.

Changing roles

How to set up the team for success by defining and measuring team's performance.

Choosing metrics and team goals

Best practices for running productive design critiques.

Running effective design critiques

Methods of prototyping and solution validation. When to use which kind of prototype (eg. Webflow, Notion, etc)

Prototyping methods and tips

Identify and define potential product problems and generating possible solutions.

Identifying problems vs solutions

Learn how to properly present your work and share ideas and opinions.

Presenting your work with impact

Tips on how to work and collaborate with designers.

Working with designers

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Ways and resources to improve your design skills.

Improving design skills

How to define an ambitious product vision and how to best communicate it to stakeholders?

Creating a product vision

Tips on how to work and collaborate with engineers and developers.

Working with engineers

What is a successful user onboarding flow and how to achieve it?

Onboarding new users

Practice HR, technical and behavioural interviews with mentors.

Practice mock interviews

Talk to people who've broken into the tech industry and learn their stories.

Breaking into tech

As a Product Manager at SiteMinder, a leading cloud-based hospitality platform, I drove customer-centric innovations across multiple products to enhance user experiences and maximize hotelier engagement.

Key Contributions:
Customer Journeys: Optimized the sign-up and onboarding flows, improving user activation.
App Store: Developed a strategic vision for the connectivity space.
Website Builder: Assessed a potential opportunity through in-depth customer research and evaluating feasibility, refining our product direction.
Design System: Enhanced performance and usability of the internal design system, ensuring alignment with best practices for consumer apps.

As the 4th employee and first product hire at ChefPrep, I played a pivotal role in shaping the product strategy for our marketplace, connecting foodies with restaurateurs.

Key Contributions:
Led customer research initiatives to understand both foodies and restaurateurs, driving insights that informed product decisions.
Collaborated with cross-functional leadership and engineering teams to define the product roadmap, enhancing user engagement and satisfaction.
Successfully migrated our e-commerce platform to Shopify, improving product development speed from one week to one hour for minor changes.

Achievements:
Reduced reporting time from 16 hours to 30 minutes by centralizing data and setting up performance dashboards.
Increased conversion rates by 100%, driving growth in both repeat and new users.

At Mad Paws, a leading pet care marketplace, I managed the entire product lifecycle, driving product improvements through data-driven strategies and user-centric design.

Key Contributions:
Led the development of new user-facing features based on extensive user research, improving platform usability and satisfaction.
Collaborated with leadership and engineering teams to define product goals, ensuring alignment with company objectives and strategic direction.
Introduced data-driven approaches to prioritize product improvements and optimize user journeys, resulting in better engagement.

Achievements:
Drove a 400% increase in repeat bookings by enhancing the platform’s user experience through targeted feature development.
Increased conversion rates by 30% by analyzing customer behavior and making strategic UX improvements.
Reduced the product development cycle by 40% by implementing more efficient workflows and cross-team collaboration.

Patricia Lockling🇬🇧

About Patricia Lockling

Expertise

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