Paula Falco🇬🇧

About Paula Falco

Founder at Falco UX Consulting

A seasoned expert in design strategy, business innovation, and digital transformation, with over two decades of experience delivering tailored solutions to organizations worldwide. My academic tenure as an Adjunct Professor at the Illinois Institute of Technology and Associate Lecturer at Goldsmiths University of London reinforced my passion for empowering individuals with design thinking methodologies, particularly in Service Design and Strategy. I have held transformative leadership roles throughout my career at prominent companies such as Wood Mackenzie, Oracle, and Salesforce, where I successfully integrated user experience, design strategy, and cutting-edge innovation into complex product ecosystems. Beyond her corporate achievements, she brings a human-centred approach to fostering inclusivity, mentoring teams, and driving organizational growth.

I specialize in building and scaling UX teams, incorporating Agile methodologies, and providing strategic advisory services to optimize business operations. My ability to deliver measurable ROI through design thinking and customer-centric solutions has substantially impacted industries, including projects for global brands like BMW, Deutsche Bank, Unilever, and Zurich.

Expertise

Sessions with Paula Falco

• Free 45min Session Unlock Your Potential (45 min): This complimentary 45-minute mentorship session allows you to explore your career and personal development journey. Whether you're facing challenges, seeking direction, or aspiring to grow, this session will help you clarify your fears, needs, and ambitions. What to expect: - A safe space to discuss your career and personal goals - Identifying key challenges and roadblocks - Exploring potential growth opportunities - Understanding how future mentorship sessions can support your journey This is an open conversation tailored to your unique situation—whether you're navigating career transitions, leadership challenges, or personal growth. Let’s take the first step together! Book your free session today and start shaping your future with confidence.
• Crafting Your Career & PDP (45 min): This mentorship series is designed to help professionals gain clarity on their career goals, develop a strong personal development plan, and build strategic career moves that align with their aspirations. Over three sessions, we will work through practical frameworks, real-world insights, and personalized strategies to empower your growth. Session 1: Career Foundations & Self-Assessment Goal: Define where you stand in your career and what drives you Understanding your professional identity & strengths Session 2: Building a Personal Development Plan (PDP) Goal: Create an actionable, tailored roadmap for growth. Defining short-term and long-term career goals Session 3: Career Strategy & Stakeholder Engagement Goal: Position yourself for success and opportunities. Negotiation & career progression strategies Developing resilience & adaptability in an evolving job market
• Executive Level - 2 sessions (45 min): We will discuss current scenarios, portfolio, CV, career, leadership, methodologies and whatever else the Mentee needs.
• Principal - Director - 2 sessions (45 min): We will discuss current scenarios, portfolio, CV, career, leadership, and whatever else the Mentee needs.
• Snr. Designers - 2 sessions (45 min): We will discuss current scenarios, portfolio, CV, career, and whatever else the Mentee needs.
• Jnr. Designers - 2 sessions (45 min): We will discuss current scenarios, portfolio, CV, career and whatever else is needed for the Mentee.

What mentees say

“Paula was able to quickly grasp the problem statement and provide the pertinent solutions to my unique set of career related issues. I found her highly engaging, wonderful listener and empathetic. She was able to add unique insights from her real life experiences that are relevant for someone like me in my situation.”

“Paula is an exceptional design leader who significantly impacted my understanding of design operations and team measurement. Her impressive subject knowledge and problem-solving skills guided me through challenges I faced, leaving me inspired and motivated. The communication during our session was amazing, making complex concepts easy to grasp.”

“Had great chat with Paula Falco. Appreciate her taking the time during her busy schedule. I got to review my cv and portfolio and get her feedback. Paula shared my insights on the current design market and how things are moving at the moment, she is encouraging and supportive, which gave me the confidence to continue what I am doing. Means a lot hearing from her.”