Switzerland

UX Design

UI/ Visual Design

Product Design

Customer Experience (CX)

UX Testing

UX Research

Bachelor of Science HES-SO

Pauline Baeni

UX Designer III

Product analytics

Prototyping

Communication

Collaboration

Problem-solving

Time management

Critical-thinking

Empathy

Team player

Organisation skills

Presentation skills

Analytical skills

Human computer interaction

Optimal Workshop

Postman

Trello

UserTesting

Webflow

Blender

Figma

HTML

JavaScript

Jira

Maze

Miro

Notion

Adobe Creative Suite

Bravo

Google Analytics

Key responsibilities:
- Participating in each phase of the product life-cycle, from discovery to delivery, and bringing the customer voice to the forefront to inspire and inform design.
- Exploring multiple concepts and turning them into functional designs, knowing when to apply pixel-perfect attention to detail and when to make low-fidelity sketches and prototypes for web-based and mobile products.
- Working closely in cross-functional teams with PRMs and engineers to innovate and grow our product.
- Initiating and participating in UX research activities to learn and understand our users' needs and behaviors.
- Collaborating with other designers to maintain design consistency within our internal Design System.
- Presenting and communicating about key projects to stakeholders and management.

Key responsibilities:
- Conducting user research and testing
- Developing wireframes, user flows, and prototypes based on user needs
- Executing all visual design stages from concept to final hand-off to developers

Key results:
- Helped pet owners submitting insurance claims to recover their money back quicker by automating the reporting tool
- Engaged professional athletes attending major sports competitions to learn more about their rights as athletes by designing a mobile gamification tool
- Facilitated local commute riders' trips by designing a real-time bus solution

-Conducted research on communication level and user experience in VR compared to other mediums with a team of 5 developers and 1 Senior UX Researcher
- Improved team collaboration by 28% by designing an innovative in-house VR collaboration app

- Guided 4 start-ups and local companies in setting up their digital presence.  I post some of my work on Dribble at https://dribbble.com/pauline-baeni .

Pauline Baeni🇨🇭

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