Brazil

Customer Experience (CX)

Generalist Product Management

Platform Product Management

Program Management

Project Management

Business Transformation

Pedro Gatto Leme

Technical Program Manager - AI and Chatbots

Referrals

Product analytics

Product strategy

Prototyping

Communication

Collaboration

Problem-solving

Team player

Customer service

Stakeholder management

Project management

Conversational AI

Chatbot

User research

Product roadmap

Salesforce

SurveyMonkey

Trello

ChatGPT

Figma

Jira

Mailchimp

Miro

Notion

Confluence

Empathy

Leadership

AI/ML

Brand strategy

Marketing strategy

Whitepaper/ebook Writing

Relationship management

Qualitative research

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Making remote and globally distributed teams work for you and your needs.

Working remotely

Learn essential burnout prevention techniques and replenish physical and emotional energy.

Managing burnout

Understanding factors that lead to a motivated team - recognition, communication and more.

Keeping team members motivated

Understand the process of training, motivating and directing your team members.

Managing people

How to create a positive workplace culture that drives collaboration and productivity?

Fostering a good team culture

Steps to building and maintaining a strong, cohesive and effective team.

Building an effective team

Learn the tips to successfully manage a team in a remote environment.

Managing a remote team

How to set up the team for success by defining and measuring team's performance.

Choosing metrics and team goals

Best practices for running productive design critiques.

Running effective design critiques

How to define and execute a successful launch and managing stakeholders expectations. (eg. MVP)

Launching new products or features

Identify and define potential product problems and generating possible solutions.

Identifying problems vs solutions

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Explore different generative and evaluative research techniques. User research synthesis and presentation.

Conducting good user research

Navigating the working relationship with PM's and engineers as a designer.

Working with product and engineering

How to create personas, and leverage them in design.

Creating and leveraging user personas

How to define an ambitious product vision and how to best communicate it to stakeholders?

Creating a product vision

What is a successful user onboarding flow and how to achieve it?

Onboarding new users

Best practices for documenting projects, epics, and stories

Writing product requirement documents

How to conduct interviews, what to ask, and how to analyze your results? (eg. user interview)

Pedro Gatto Leme🇧🇷

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