United States

Product Design

UX Design

UI/ Visual Design

Academy of Art Unitversity

Phoebe Tsai

Staff product designer

Product strategy

Problem-solving

Presentation skills

Design systems

ChatGPT

Figma

Adobe Creative Suite

Midjourney

Organisation skills

AI/ML

Conversational AI

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Get actionable feedback on your resume or portfolio.

Resume and portfolio review

How to think about design career paths and what progression looks like for designers?

Design career path

How to define an ambitious product vision and how to best communicate it to stakeholders?

Creating a product vision

• AI-First App Creation: Designed and architected the end-to-end UX for "Build Agent," ServiceNow's first autonomous Coding AI agent, pioneering next-generation agentic developer tools.
• Custom AI agents: Lead the design and UX strategy for embedding ServiceNow's GenAI experience deeply within core developer toolsets.

Specialized in simplifying complex financial workflows, including:
• QBO/IES Project Management: Enhanced project financials management with AI workflow automation and seamless 3rd-party integration.

• Employee Expense Management: Streamlined the process  for employee expense management and reimbursement.

• QuickBooks Enterprise Data Migration: Focus on the  migration of QuickBooks Enterprise data to QuickBooks  Online (Cloud), improving data accessibility and efficiency.

• Accountable for client management and leading the product design process from concept to delivery
• Collaborated with clients' in-house development teams on  core projects to enhance product experiences.
• Clients ranged from startups to mid-sized companies, including sectors such as HR, e-commerce, Venture Capitals and crypto.

• Designed and improved design system for shareholder  and equity management tools.
• Developed a 409A valuation tool and financial reporting features, enhancing accuracy and usability 
for customers.

Phoebe Tsai🇺🇸

About Phoebe Tsai

Expertise

Sessions with Phoebe Tsai